坎昆梅利亞卡薩瑪雅全包酒店是否設有泳池？

是，此住宿設有2 個室外泳池及兒童泳池。泳池 08:00–20:00 開放。

入住坎昆梅利亞卡薩瑪雅全包酒店需要多少錢？

截至 2026 年 1 月 24 日，2 位成人於 2026 年 1 月 27 日入住坎昆梅利亞卡薩瑪雅全包酒店 1 晚的價格低至 HK$3,131.69，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

坎昆梅利亞卡薩瑪雅全包酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

坎昆梅利亞卡薩瑪雅全包酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

坎昆梅利亞卡薩瑪雅全包酒店的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：00:00。延遲入住服務限時提供。

坎昆梅利亞卡薩瑪雅全包酒店的退房時間是？

退房時間為 12:00。此住宿有提供延遲退房服務，並酌量收費。

坎昆梅利亞卡薩瑪雅全包酒店位於哪裡？

此海濱住宿位於酒店區，在娛樂消閒區，距離蘭哥斯達海灘和坎昆會議中心不到 5 公里。拉伊斯拉購物中心和Ultramar 渡輪 Puerto Juárez亦位於 10 公里內。

坎昆梅利亞卡薩瑪雅全包酒店坎昆區

Q: 坎昆梅利亞卡薩瑪雅全包酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

Q: 坎昆梅利亞卡薩瑪雅全包酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

關於鄰近區域

坎昆梅利亞卡薩瑪雅全包酒店位於坎昆的酒店區一帶，既在娛樂消閒區，又位處海灘。愛好購物的你，一定要到訪拉伊斯拉購物中心及坎昆購物中心！如果想盡賞此區的自然風光，還可以探索蘭哥斯達海灘及海豚海灘。坎昆會議中心及Ultramar 渡輪 Puerto Juárez是旅客推介的另外兩個好去處。水上電單車及橡皮艇等節目正好讓你探索鄰近水域，而你亦可在附近投入生態遊及飛索活動，追尋刺激！瀏覽我們的坎昆旅遊指南

10/10 優異

Carly Ann

親子同遊

2026 年 1 月 22 日

讚好：整潔度、設施服務和住宿狀況

Clean room, amazing activities for kids (non stop schedule!) particularly Jacqueline and Edwin

於 2026 年 1 月住了 7 晚

4/10 欠佳

Paola

2026 年 1 月 20 日

不滿：設施服務

Upon arrival, the staff was not very friendly. Check in went smoothly. We were told to speak with Patricia to make restaurant reservations. We explained that our group was only staying for one night, but she was very rude and unaccommodating, which left us feeling frustrated. We decided to go to the bar, where the experience immediately improved. The bartender, Cristano, completely changed the vibe—he was extremely friendly and made excellent drinks. Later, we went to the Merkadito restaurant, where the food was disappointing and served cold. One of the girls in our group grabbed a brownie for dessert and unfortunately found a hair in it. The manager, Rosalia, handled the situation very well. She was kind, apologized, and addressed the issue professionally. She also helped check us in and managed to get us reservations at another restaurant that had been marked as “fully booked,” which we appreciated. Dinner at the Italian restaurant was also disappointing. The food lacked quality, and the pizza tasted like it had been microwaved. Overall, the food throughout the hotel was very underwhelming. We ended the night back at the bar, and once again the bar staff saved the experience. Darinel provided great service and truly turned the night around for us. While the bar staff was outstanding, the overall service and food quality at the hotel were very disappointing.

於 2026 年 1 月住了 1 晚

10/10 優異

Qiamuddin

家人同遊

2026 年 1 月 19 日

讚好：整潔度、設施服務和住宿狀況

We had a wonderful stay at Meliá Maya Casa Cancún. The resort is beautiful, clean, and relaxing, with excellent service from the friendly and attentive staff. The rooms were comfortable, the food was delicious, and the overall atmosphere made our vacation truly enjoyable. Highly recommended!

於 2026 年 1 月住了 5 晚

8/10 不錯

Nadiia

家人同遊

2026 年 1 月 19 日

讚好：整潔度、設施服務和住宿狀況

不滿：職員與服務

We stayed in a Melia Suite with an ocean view, and the room was excellent — spacious, clean, and with a truly beautiful sea view. Overall, we liked the hotel: the territory is well maintained, the pool area is great, and the drinks were good (except for the beer). However, there were several disappointing moments. We noticed that some staff members provided noticeably worse service if tips were not given every time, which negatively affected the overall experience. The restaurant “The Grill” was very disappointing. The meat was undercooked, and we had to wait around 40 minutes for our order, which is unacceptable. Another issue was at the front desk. We were promised an earlier check-in than 3:00 pm, but in reality we only got access to our room at 3:05 pm. I am not upset about the timing itself, but I did not appreciate being given false expectations. If we had been told from the beginning that early check-in was not possible, we would have planned our time differently. Overall, the hotel has strong potential, but better consistency in service and more honest communication would greatly improve the guest experience.

於 2026 年 1 月住了 7 晚

10/10 優異

Igor

家人同遊

2026 年 1 月 18 日

讚好：整潔度、設施服務和住宿狀況

Clean room, friendly stuff

於 2026 年 1 月住了 7 晚

6/10 一般

Neelufar

親子同遊

2026 年 1 月 16 日

讚好：整潔度和住宿狀況

Room was good. Nice and spacious. Food is VERY limited. Not much variety and very limited treats/sweets. Never have been to a resort where is no ice cream offered. Checkin was stressful because of a mistake that Expedia made while booking. It got resolved but it wasted half the day because of that. Overall nice small resort. Not sure if I would return.

於 2026 年 1 月住了 3 晚

10/10 優異

Gabriela

2026 年 1 月 16 日

讚好：整潔度和住宿狀況

Yes it was very clean I had a great time there and planning to go back

於 2026 年 1 月住了 4 晚

10/10 優異

Kevin

親子同遊

2026 年 1 月 13 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

"Pasamos 5 días increíbles en el Meliá Casa Maya con mi esposa y mis dos hijos. Si buscas un hotel familiar en Cancún, esta es una opción inmejorable. Lo mejor de la estancia: Lo que realmente elevó nuestra experiencia fue la gastronomía, y esto se debe en gran parte al Chef Silvestre. Es una persona fantástica, sumamente atento y profesional; se nota que pone pasión en lo que hace. Se aseguró de que cada comida fuera de calidad y siempre tuvo un gesto amable con nosotros, cuidando hasta el mínimo detalle en los platos. ¡Gracias, Chef, por hacer nuestras cenas tan especiales!

於 2026 年 1 月住了 4 晚

10/10 優異

Amelia

2026 年 1 月 13 日

讚好：整潔度、職員與服務和住宿狀況

The balcony view was ok, we

於 2026 年 1 月住了 7 晚

10/10 優異

Omar

家人同遊

2026 年 1 月 11 日

讚好：整潔度和住宿狀況

Very good place , nice people

於 2025 年 10 月住了 4 晚

10/10 優異

Michelle

親子同遊

2026 年 1 月 11 日

讚好：整潔度、設施服務和住宿狀況

Clean room, amazing staff and amenities

於 2026 年 1 月住了 7 晚

10/10 優異

Jennifer

家人同遊, 親子同遊

2026 年 1 月 8 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Very beautiful resort.

於 2025 年 12 月住了 4 晚

10/10 優異

Ricardo

家人同遊

2026 年 1 月 5 日

讚好：整潔度、設施服務和住宿狀況

Best hotel stay in well over a decade. Great service, food and atmosphere.

於 2025 年 12 月住了 8 晚

6/10 一般

Hana (Quincy)

家人同遊

2026 年 1 月 4 日

Food was clean but limited options, also tables and chairs were not clean properly at restaurants between people . Kids high chair most of the time dirty. Pool is cold not heated and no hot tub. No ramp to take stroller to the beach or the water park from inside. Kids club lack toys and entertainment options it only had timed activities. No coffee shops. And icecream for the kids was only served in a hidden place it was like a hidden gem and most of the time not available . The best thing about the resort if the beach and the clean rooms and friendly staff .

於 2025 年 12 月住了 4 晚

10/10 優異

Victor Alberto Gomez (Iztapalapa)

2026 年 1 月 4 日

讚好：整潔度、職員與服務和住宿狀況

Las habitaciones increíbles; el personal muy atento y la comida de buena calidad; volveremos

於 2025 年 12 月住了 6 晚

10/10 優異

Gabriela (Aberdeen)

家人同遊, 親子同遊

2026 年 1 月 1 日

讚好：整潔度和設施服務

Mis hijos y yo visitamos para celebrar mi cumple y las fiestas patrias. Es un hotel muy bonito con habitaciones muy grandes y modernas! El buffet es bueno y la comida estuvo deliciosa, pero le falta mas variedad de fruta. El personal es muy amable y atento. La playa es hermosa y solo un par de dias hubo zargazo desafortunadamente pero los demas dias estuvo perfecto. El area de toboganes es pequeña pero mis hijos la disfrutaron. Sería mejor si esa area estuviera frente o mas cerca de la playa y no en la parte frontal del hotel. El servicio de niñeras es bueno y está incluido, pero mis hijos solo quisieron estar conmigo porque ya estan mas grandes y solo lo usamos unas horas. La alberca está muy bonita y la temperatura del agua es la más perfecta que hemos tenido en la vida! Todas las noches tienen un show en el lobby. A mi no me interesan mucho esos shows pero si lo disfrutamos mucho en la noche Mexicana! Bailaron padrisimo. En general, nos gustó mucho nuestra estancia.

於 2025 年 9 月住了 7 晚

2/10 很差

Ankur (Redmond)

2025 年 12 月 31 日

於 2025 年 12 月住了 6 晚

6/10 一般

Courtney

家人同遊

2025 年 12 月 30 日

讚好：整潔度

不滿：設施服務

I was excited to find a newly remodeled “all inclusive” resort to celebrate my 40th birthday. The facility is clean. However the food was beyond terrible. So much so, that we stopped eating at the buffet and paid for the better food at the resort. Also equally disgusting. The beds are extremely firm, everything is either over cooked or under seasoned. They also don’t tell you when you check in that you need to turn your wrist band (which is your room key) in at check out. If you don’t, they make you pay $100. We asked multiple times to speak with the hotel manager, and despite saying “he will be up to see you at 10 am” he never showed. Skip this resort. The waterpark area was nice for the kids, however seating is limited. Also very grateful for the doctor on staff there, he was able to treat my whole family.

於 2025 年 12 月住了 6 晚

10/10 優異

Rudy

2025 年 12 月 30 日

讚好：整潔度、設施服務和住宿狀況

Amazing resort i cant wait to go back !

於 2025 年 9 月住了 5 晚

2/10 很差

YOUSTINA

家人同遊

2025 年 12 月 26 日

不滿：整潔度、設施服務和住宿狀況

Well the only positive is the sweets and coffee they have, otherwise all is terrible. Poor quality rooms, poor cleaning service...we found broken glass in the room when we arrived, limited foods options, and entertainment program and service are awful. Workers there are looking for tips to work or help you, otherwise you get poor service. They only speak Spanish and help spanish speaking guests. Rooms are spacious if you get the LEVEL, which we did, but poor setting of things in the room and cheap made. The beach is dirty and had things that looked like poop and when we checked, we found out they have sewerage shortage in Isla mujeres right across and dumping into the sea water. It was gross to swim there! They have one big pool without a hot tub. Food was bad and no variety. Concierge didn't even acknowledge us till one day later and was off 2 days of our 6 days stay. Better to spend a few more dollars and go to a different resort! They're short staffed and have limited restaurants' space for how busy they get. The wate park is nice with tons of kids so I'd say for people who want a contained space to stay and kids to enjoy a water park all day but don't care about anything else , this is the place for them.

於 2025 年 12 月住了 6 晚

2/10 很差

Natalie

2025 年 12 月 26 日

不滿：整潔度和職員與服務

於 2025 年 6 月住了 5 晚

8/10 不錯

Joel

家人同遊

2025 年 12 月 26 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The food was great, lots of area on the beach and never felt too crowded. The kids water park entertained our kids for many hours. The swimming area was clean but a little too wavy. The food was just fine, but nothing to write home about. The room was large and had more than enough space for all of our things, but smelled a little musty upon first arrival. The staff were really friendly and very helpful

於 2025 年 12 月住了 7 晚

10/10 優異

Iain

親子同遊

2025 年 12 月 22 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Lovely boutique hotel. Perfect for families with your kids. Would return time and time again.

於 2025 年 12 月住了 7 晚

10/10 優異

Jaime

2025 年 12 月 21 日

於 2025 年 11 月住了 7 晚

10/10 優異

JUVRAJ

家人同遊

2025 年 12 月 20 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Highly recommend Melia Casa Maya. The staff are very friendly. The restaurants had very good food. Room service was quick. Drinks were easily accessible. Pool was very nice and beach was fantastic. They have a decently large waterpark which the kids enjoyed. Melia Casa was a smaller hotel, which we really enjoyed. It WAS NOT over crowded and it was easy to get dinner reservations every single night. The hotel was very nice and clean. There was always a walk-up snack bar with lots of food to choose from. There was also a poolside menu from 11am to 4pm which guests can order from and have food delivered right to their lounge chairs. We had a concierge with our package which we really didn't use but she was great to have in a pinch. Shout out to Lily. Shout out to Jafet at the front check-in area, Francisco at the gym, Alexis & Erik at the Bars, the entertainment team and all the other staff which were great. Highly recommend this hotel.

於 2025 年 12 月住了 7 晚

坎昆梅利亞卡薩瑪雅全包酒店

Melia Casa Maya Cancun All Inclusive

選擇日期查看價格

坎昆梅利亞卡薩瑪雅全包酒店相片集

評價

人氣設施服務

查看這些日子的價格

客房選擇

載入所有Melia Room, 客房, 海景的相片

Melia Room, 客房, 海景

特色

載入所有The Level Room Swim Up的相片

The Level Room Swim Up

特色

載入所有Melia Suite Ocean View的相片

Melia Suite Ocean View

特色

載入所有The Level Suite Swim Up的相片

The Level Suite Swim Up

特色

載入所有The Level, 套房, 海景的相片

The Level, 套房, 海景

特色

載入所有The Level Grand Suite的相片

The Level Grand Suite

特色

載入所有The Level, 客房, 海景的相片

The Level, 客房, 海景

特色

載入所有Room Standard with Ocean View的相片

Room Standard with Ocean View

載入所有Room Superior with Ocean View的相片

Room Superior with Ocean View

Room Standard with Ocean View

Suite Junior with Ocean View

Suite Superior with Ocean View

Suite Superior with Ocean View

Family Suite -8 guests- Superior with Ocean View

Room Superior with Ocean View

其他推薦

皇家坎昆全別墅度假村 - 全包式

關於鄰近區域

附近景點

交通資料

餐廳

住宿資料

坎昆梅利亞卡薩瑪雅全包酒店

全包住宿詳情

類似住宿

皇家坎昆全別墅度假村 - 全包式

住宿設施服務

網絡

泊車及交通

餐飲

店內餐廳

休閒活動

親子設施

便利服務

旅客服務

戶外設施

SPA

無障礙設施

其他設施

客房設施服務

睡房

浴室

娛樂

餐飲

其他設施

政策

入住

退房

特別入住指示

如何進入住宿

寵物

小童與加床

此住宿接受以下付款方式

重要資訊

基本收費

可選額外設施服務費用