坎昆梅利亞卡薩瑪雅全包酒店是否設有泳池？

是，此住宿設有2 個室外泳池及兒童泳池。泳池 08:00–20:00 開放。

入住坎昆梅利亞卡薩瑪雅全包酒店需要多少錢？

截至 2025 年 11 月 26 日，2 位成人於 2025 年 12 月 1 日入住坎昆梅利亞卡薩瑪雅全包酒店 1 晚的價格低至 HK$2,080.39，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

坎昆梅利亞卡薩瑪雅全包酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

坎昆梅利亞卡薩瑪雅全包酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

坎昆梅利亞卡薩瑪雅全包酒店的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：00:00。延遲入住服務限時提供。

坎昆梅利亞卡薩瑪雅全包酒店的退房時間是？

退房時間為 12:00。此住宿有提供延遲退房服務，並酌量收費。

坎昆梅利亞卡薩瑪雅全包酒店位於哪裡？

此海濱住宿位於酒店區，在娛樂消閒區，距離蘭哥斯達海灘和坎昆會議中心不到 5 公里。拉伊斯拉購物中心和Ultramar 渡輪 Puerto Juárez亦位於 10 公里內。

坎昆梅利亞卡薩瑪雅全包酒店坎昆區

Q: 坎昆梅利亞卡薩瑪雅全包酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

Q: 坎昆梅利亞卡薩瑪雅全包酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

10/10 優異

Yoanella Blanco

伴侶同遊

2025 年 11 月 25 日

讚好：整潔度、設施服務和住宿狀況

Amazing room, beautiful view, daily throughout cleaning. All the staff were so nice and friendly. The entertainment was really good and a lot of variety. The buffet is small compared to other resorts but the quality of the food was good and loved the selection of Mexican food. The beach is nice and there are plenty of chairs for sll the customers. The pool is super nice and the snacks and bar very convenient. No issues to book the specialty restaurants. We also booked an outing at the hotel and it was fantastic. Overall great experience.

於 2025 年 11 月住了 5 晚

10/10 優異

Alejandro

親子同遊

2025 年 11 月 23 日

讚好：整潔度、設施服務和住宿狀況

El hotel está recién renovado. Puedo destacar que la calidad relación precio es muy buena. El hotel es chiquito y acomoda bien principalmente para familias.

於 2025 年 11 月住了 1 晚

10/10 優異

Liya

2025 年 11 月 20 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Clean rooms nice balcony view staff very nice. I wanna say thank you so much in dining area one person his name is Pascual very nice person to help us!!! And another person his name is Natanael He working in a beach area. He’s actually very nice to help us. He’s doing very good job.

於 2025 年 11 月住了 2 晚

10/10 優異

Alexia

多人同遊

2025 年 11 月 19 日

讚好：職員與服務、設施服務和住宿狀況

Staff was excellent, super welcoming and nice. View was gorgeous. First time in Cancun and Meliá casa maya was the greatest experience ever.

於 2025 年 11 月住了 7 晚

4/10 欠佳

Milos

家人同遊, 親子同遊

2025 年 11 月 19 日

讚好：整潔度和職員與服務

We didn’t have a good experience and will not go back to this resort. The only positive thing out of the whole stay was the staff. Resort, if you could call it that is small. All the shows they have planned throughout the week happen inside of the lobby area. Idk if you’ve ever been in a normal resort which always has a dedicated area for performances, but this one does not. The pool is a long rectangular that has a small shallow area, which is ok for kids but it’s not a dedicated kids pool. The water park is not great either, especially the smaller kids one. When you go down the slide you basically fall on your butt on a concrete with shallow water. My kids went down once and said it hurts too much. Food choices were not much better, I can’t say I enjoyed anything other than breakfast, but how hard is it to make egg omelet and bacon? We haven’t had a chance to visit the steakhouse restaurant bc they were booked the 3 nights we were there. We visited Italian and Mediterranean which were ok but nothing to rave about. The weather was bad as well with rain and strong wind the entire time we were there, I know that’s not the resorts fault and I’m not blaming it on them, but there was nothing to keep people entertained. My suggestion is look for something else to book. There’s plenty of resorts to choose from. Hope this helps. I’d like to mention Yulissa, Oscar and Ivan out of the staff, but like I said all the workers were super nice and helpful

於 2025 年 11 月住了 3 晚

10/10 優異

Cristopher

伴侶同遊

2025 年 11 月 17 日

讚好：整潔度和住宿狀況

La comida, y las actividades es algo maravilloso.

於 2025 年 11 月住了 5 晚

10/10 優異

Stephen

2025 年 11 月 16 日

讚好：整潔度、設施服務和住宿狀況

Clean room and good staff. Luis from the Beach was friendly and provided us great service, along with the rest of the crew.

於 2025 年 11 月住了 8 晚

8/10 不錯

JORGE

多人同遊

2025 年 11 月 15 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

In general was good. In reference with others Meliá Hotels this one does not offer the variety of food and facilities of others. The staff in general is very good.

於 2025 年 11 月住了 4 晚

6/10 一般

Cordel Joy

家人同遊

2025 年 11 月 15 日

讚好：整潔度

The rooms smell musty, maybe mold? The entire hotel except the reception area and bar had an overpowering musty smell. They placed plugged in air fresheners in the reception area to mask the smell. Staff were very friendly and polite! The food selection was better than most hotels. The entertainment was lacking.

於 2025 年 11 月住了 5 晚

6/10 一般

Nouman

親子同遊

2025 年 11 月 10 日

讚好：整潔度和住宿狀況

不滿：設施服務

Rooms were great and spacious. Service was great from majority of the staff. Food was underwhelming because of only 2 restaurants which means the buffet should’ve been bigger but no the buffet was one of the smallest I’ve ever seen. The waterpark was great for the kids and adults. The pool was also great for kids as it has a shallow section. The beach on the north side of the strip is more of a bay so it’s calm without any waves (good for kids but not good if you’re looking for waves).

於 2025 年 11 月住了 6 晚

6/10 一般

SIGNE L (Boise)

2025 年 11 月 10 日

讚好：整潔度、設施服務和住宿狀況

The staff was courteous. The stove top in room 1418 needs some much needed cleaning or possibly needs to be replaced, it has been trashed and will some be unusable if not taken care of.

於 2025 年 11 月住了 7 晚

6/10 一般

Liliana

家人同遊

2025 年 11 月 9 日

讚好：整潔度和住宿狀況

不滿：設施服務

Increase restaurant option and night entertainment. Not a resort more like a hotel

於 2025 年 11 月住了 6 晚

4/10 欠佳

Vilma A

親子同遊

2025 年 11 月 9 日

讚好：整潔度

不滿：設施服務和住宿狀況

Good was awful, buffet is small, Italian restaurant was almost inedible. After our reservation we had to go to the buffet to eat because we couldn’t eat any of the dishes we ordered. Staff is very rude, we never felt like we were on an all inclusive because there were so many limitations. Bar doesn't open until after 11, breakfast doesn’t start until after 7, at one point during the day there is nothing to snack on. The hotel is WAYYY understaffed making the employees bitter. Bad hotel management altogether. There were only 2 elevators and 1 was broken the entire week we were there. Stairwell was unsafe to walk up and down, very damp and slippery. The only reason I’m not giving this 0 stars is because the beach was nice and the cleaning ladies were very helpful and nice as well. Even the shows were subpar. You also are told to return beach and pool towels or you will be charged but they don’t charge you, they use scare tactics to get you to return towels because they don’t have a towel service. Never truly felt welcomed. For sure will stay at a different hotel in the future, this was our first Cancun experience and we were so disappointed.

於 2025 年 11 月住了 6 晚

10/10 優異

Antonietta

家人同遊, 親子同遊

2025 年 11 月 9 日

讚好：整潔度、設施服務和住宿狀況

Beautiful large rooms, attentive staff , high end food and beautiful pool and beautiful beach

於 2025 年 11 月住了 5 晚

10/10 優異

Sheryl

伴侶同遊

2025 年 11 月 9 日

讚好：整潔度、設施服務和住宿狀況

This resort was absolutely amazing. The pictures on the website does not do the ambience any justice. From the moment we arrived at the resort until we arrive back at the airport, we were waited on hand and foot. The concierge was amazing, the staff was amazing, and the food was great. we chose this resort to celebrate both birthdays and our anniversary, which was a great choice. Every day the hotel provided us with celebration treats to include chocolate, covered strawberries, fruits, and complementary bottles of champagne with champagne flutes.b We stayed for three nights and four days and could not have chosen a better resort. The room was thoroughly clean and we receive room service every day of our stay. We indulge in booking a swim out room, which was absolutely amazing. The only downside was that the water in the swim out pool was freezing cold. The community pool Water was a bit warmer. If I had to recommend one thing about this resort, I would recommend that they make the swim out pools heated.

於 2025 年 10 月住了 3 晚

8/10 不錯

YUE

2025 年 11 月 8 日

讚好：整潔度、職員與服務和住宿狀況

Wonderful service

於 2025 年 10 月住了 18 晚

8/10 不錯

aleli

家人同遊, 親子同遊

2025 年 11 月 3 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Todo súper bien en la estancia personal amable, solo muy poca variedad en el menú del buffet. Sin embargo los restaurantes de reservación están muy buenos. La playa es hermosa; solo se llena mucho porque a lado del hotel está la entrada al público en general. El área de juegos muy padre mis hijos se divirtieron mucho.

於 2025 年 10 月住了 2 晚

10/10 優異

Adam

2025 年 11 月 3 日

讚好：整潔度、職員與服務和住宿狀況

The resort was very beautiful. The staff did an amazing job and the food was fantastic with a range of options available. We stayed at "The Level" which included a number of additional perks such as a couple additional dining options. I don't know if it was entirely worth the additional costs, but for us it was nice to be able to have full access rather than the limitations of the cheaper rooms. We loved the pool, beach and waterpark. In terms of improvements, I would love to see better quality of desserts as they were all under par, as well as additional dining options. I was craving real Mexican tacos but it seemed that they were only really available at breakfast. We would absolutely return to this resort though, we had an amazing time.

於 2025 年 10 月住了 7 晚

10/10 優異

Jeffrey R

2025 年 10 月 30 日

讚好：整潔度和住宿狀況

Every thing about this place was great! Very clean and it shows with the staffs pride that goes into there work!

於 2025 年 10 月住了 6 晚

10/10 優異

Yin Sim

2025 年 10 月 25 日

於 2025 年 10 月住了 7 晚

10/10 優異

Charles Albert

伴侶同遊, 多人同遊

2025 年 10 月 24 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The hotel, property, staff and restaurants were above all expectations. The balcony was nice in the morning, but we could not enjoy it during the afternoon or evening because of the restaurant ventilation being directly below. I can’t say enough about the wonderful staff.

於 2025 年 10 月住了 6 晚

6/10 一般

Griselda

2025 年 10 月 24 日

讚好：整潔度

於 2025 年 10 月住了 5 晚

10/10 優異

Ruben

2025 年 10 月 22 日

於 2025 年 10 月住了 3 晚

10/10 優異

Lizett

2025 年 10 月 19 日

讚好：整潔度、職員與服務和住宿狀況

Staff was great and amazing.

於 2025 年 10 月住了 7 晚

6/10 一般

Marine

家人同遊, 親子同遊, 多人同遊

2025 年 10 月 18 日

讚好：整潔度

Property is small but nice, pretty well maintained. Beach is swimmable, shallow enough for kids, no large waves, it is clear, color is a bit green but still nice. Service was excellent most of the time. But there were a couple of moody bar tenders, the beach chair guy wouldn't move an umbrella and one day, no seats in the regular beach area. Food was decent, everyone found something to eat but sizing and presentation of food varies from day to day.

於 2025 年 10 月住了 5 晚

坎昆梅利亞卡薩瑪雅全包酒店

Melia Casa Maya Cancun All Inclusive

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