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Paradisus Cancún – All Inclusive

4.5 star property
All-inclusive property with 9 restaurants and 4 outdoor pools

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Photo gallery for Paradisus Cancún – All Inclusive

View from room
Property video
1 bedroom, premium bedding, free minibar, in-room safe
9 restaurants, breakfast, lunch, dinner served; international cuisine
4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Paradisus Cancún – All Inclusive offers a retreat near El Rey Ruins with 9 international cuisine restaurants. Enjoy swim-up and beach bars, yoga classes, and YHI Spa treatments. Praised for family-friendly offerings and prime beach location.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Spa

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Grand Junior Suite Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

Grand Junior Suite Ocean View

8.6 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Junior Suite Sunset View

1 bedroom, premium bedding, free minibar, in-room safe

Premium Junior Suite Sunset View

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout curtains
  • 365 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Master Suite Sunset View

1 bedroom, premium bedding, free minibar, in-room safe

Premium Master Suite Sunset View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout curtains
  • 656 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Two Bedrooms Master Suite

1 bedroom, premium bedding, free minibar, in-room safe

Premium Two Bedrooms Master Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
2 bedrooms
Blackout curtains
  • 1097 sq ft
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Premium Suite Sunset View

1 bedroom, premium bedding, free minibar, in-room safe

Premium Suite Sunset View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
  • 559 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite – Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

The Reserve Adults Only Master Suite – Ocean View

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Suite Sunset View Adults Only

1 bedroom, premium bedding, free minibar, in-room safe

The Reserve Suite Sunset View Adults Only

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Rainfall showerhead
  • 592 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Adults Only Suite – Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

The Reserve Adults Only Suite – Ocean View

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Rainfall showerhead
  • 592 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Master Suite Sunset View Adults Only

1 bedroom, premium bedding, free minibar, in-room safe

The Reserve Master Suite Sunset View Adults Only

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 645 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Junior Suite Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

Family Concierge Junior Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout curtains
  • 474 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Master Suite Ocean View

Shower, eco-friendly toiletries, hair dryer, towels

Family Concierge Master Suite Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout curtains
  • 592 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Sunset View

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Sunset View

7.4 out of 10
Good
(113 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
  • 474 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean View

8.2 out of 10
Very good
(38 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Junior Suite Sunset View Adults Only

1 bedroom, premium bedding, free minibar, in-room safe

The Reserve Junior Suite Sunset View Adults Only

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 474 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite – Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

The Reserve Adults Only Junior Suite – Ocean View

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
Bathrobes
  • 474 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 5 min walk - 0.4 km
  • Delfines Beach - 8 min drive - 2.2 km
  • La Isla Shopping Mall - 11 min drive - 3.6 km
  • Cancun Interactive Aquarium - 11 min drive - 3.6 km
  • El Rey Ruins - 14 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Chambao - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Confessions - ‬8 min walk
  • ‪Funky Geisha - ‬7 min walk
  • ‪Rosa Negra - ‬5 min walk

About this property

Paradisus Cancún – All Inclusive

Luxury all-inclusive property near El Rey Ruins
Located close to Museo Maya Trailhead and Luxury Avenue Shopping Mall, Paradisus Cancún – All Inclusive provides a golf course, a swim-up bar and a beach bar. Indulge in a body scrub, a body treatment and a hot stone massage at the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes are offered at the health club; the property also has a poolside bar, a terrace and shopping on-site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, along with cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Tennis courts, a local area shuttle and express check-out
  • Babysitting (surcharge), meeting rooms and books
  • Guest reviews speak highly of the family-friendly amenities, beach locale and pool
Room features
All 656 rooms include comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch LED TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Premium alcoholic drinks included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Health club
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

This property is closed from 2 June 2025 to 31 March 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Paradisus Cancun All Inclusive Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Cancún
Paradisus Cancún All Inclusive
Paradisus Cancún – All Inclusive Cancun
Paradisus by Melia Cancun All Inclusive
Paradisus by Meliá Cancun All Inclusive
Paradisus Cancún – All Inclusive All-inclusive property
Paradisus Cancún – All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Paradisus Cancún – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Paradisus Cancún – All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Cancún – All Inclusive?

Self-parking is free at this property.

What time is check-in at Paradisus Cancún – All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Paradisus Cancún – All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Cancún – All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include tennis, aerobics classes, cooking classes and more.

Where is Paradisus Cancún – All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of Museo Maya Trailhead, Luxury Avenue Shopping Mall and El Rey Ruins. La Isla Shopping Mall and Teatro de Cancún are also within 9 mi (15 km).

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Paradisus Cancún – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1261 out of 2434 reviews
Rating 8 - Good. 497 out of 2434 reviews
Rating 6 - Okay. 294 out of 2434 reviews
Rating 4 - Poor. 176 out of 2434 reviews
Rating 2 - Terrible. 206 out of 2434 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here as a solo traveler!
Stayed 5 nights in May 2025

10/10 Excellent

Magaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 3 nights in May 2025

10/10 Excellent

Navdeep Singh

Liked: Cleanliness, staff & service, property conditions & facilities
very relaxed environment, plenty of things to do on sight, good food options, beautiful views of the ocean
Stayed 6 nights in May 2025

10/10 Excellent

Marshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The staff were incredibly accommodating and friendly. There was a great selection of food, and the hotel's ambiance was warm and inviting. Highly recommended!
Stayed 4 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE, staff were lovely, food was amazing, so much entertainment, valet service for car parking ( rent a car it's so worth it) SO much to do around the hotel as well
Stayed 5 nights in May 2025

10/10 Excellent

Shaun Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel - excited to see the new renovation
Stayed 3 nights in May 2025

10/10 Excellent

Matthew William

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location. The Reserve adults only building was perfect for our needs. The resort is absolutely beautiful, can’t wait to see it after the remodel.
Stayed 4 nights in May 2025

8/10 Good

Yomna

Disliked: Staff & service
The resort itself is beautiful. However the food & staff
Stayed 4 nights in Apr 2025

2/10 Terrible

Vlada

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to ruin your vacation go here , we were there for 2 nights from 6, and left !
Stayed 6 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Understand renovation soon which will be great. The location and the service couldn’t be better.
Stayed 3 nights in May 2025

8/10 Good

jude

Liked: Cleanliness, amenities
This property was beautiful. Some of the rooms are a bit dated but i realized they in the process of renovating the 2nd room we stay in was great . Lots of food options and activities to does. Will definitely recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ameen Radwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 5 nights in May 2025

10/10 Excellent

Michael Azzuolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in May 2025

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
The place was amazing !! We stayed in adult reserve our room was great concierge was so very nice & helpful food was good great atmosphere! First experience I've had like this!! Was great!
Stayed 5 nights in May 2025

10/10 Excellent

Louise Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this resort. Clean. People working were so nice and accommodating. Definitely would recommend and come back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bassel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely wonderful experience during my stay at the resort! Everything was perfect, from the cozy accommodations to the outstanding service provided by the staff. Their friendliness and professionalism truly stood out and made my visit even more enjoyable. I highly recommend this resort to anyone looking for a fantastic getaway!
Stayed 5 nights in Apr 2025

10/10 Excellent

Grzegorz

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in May 2025

10/10 Excellent

Sergey

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 7 nights in May 2025

10/10 Excellent

Danna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. Absolutely loved everything there. I wish I stayed longer to fully enjoy everything
Stayed 4 nights in Apr 2025

10/10 Excellent

Roberto R Pena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention from all the staff members. Many food options. Rooms very clean. The pool was great. Very recommended...
Stayed 5 nights in May 2025

10/10 Excellent

Jenny Shiqin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in May 2025

10/10 Excellent

Kam'Rahn

Liked: Cleanliness, staff & service, property conditions & facilities
Enrique was great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in May 2025

10/10 Excellent

Regina

Very clean
Stayed 4 nights in May 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the most wonderful stay we’ve ever had! From the receptionist Valeria who checked us in to the bellboys who assisted when we were leaving- the full staff was fabulous! We loved the property and our room upgrade was truly amazing! We were due for our honeymoon and a stay at Paradisus was just what we needed! We will be back! Thank you!
Stayed 3 nights in Apr 2025