Sandos坎昆全包式-仅限成人有游泳池吗？

是的，此住宿设有3 个室外游泳池。

Sandos坎昆全包式-仅限成人允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

该住宿免费提供自助停车。

何时可在Sandos坎昆全包式-仅限成人办理入住？

开始办理入住：15:00；停止办理入住：23:30。在限定时间内可安排延迟入住。

何时可在Sandos坎昆全包式-仅限成人办理退房？

退房时间为 12:00。延迟退房会收取费用（视客房供应情况而定）。

Sandos坎昆全包式-仅限成人提供全包式服务吗？

是的，这是全包式住宿。包括所有餐饮，活动包括：网球、排球、有氧健身课程等等。

Sandos坎昆全包式-仅限成人的地址在哪里？

这家饭店区住宿依傍着海滩，距离La Isla购物中心、海豚海滩和雷伊遺址不到 5 公里。而且，距离坎昆岛会议中心和托尔蒂海滩不到 10 公里。

Sandos坎昆全包式-仅限成人点评、优惠和照片 2026

Q: Sandos坎昆全包式-仅限成人有游泳池吗？

是的，此住宿设有3 个室外游泳池。

Q: Sandos坎昆全包式-仅限成人允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 停车费是多少？

该住宿免费提供自助停车。

街区简介

Sandos坎昆全包式-仅限成人地处坎昆的饭店区，邻近机场，并且位于海滩。购物的旅客可逛逛La Isla购物中心，所有旅客都可前往海豚海滩和托尔蒂海滩欣赏自然景观。雷伊遺址和坎昆岛会议中心是另外两个值得推荐的游玩去处。您可选择划皮艇、浮潜和滑水，抓紧上佳机会外出体验周边的水域，或者您也可以就近选择生态旅游，体验冒险之旅。访问我们的坎昆旅行指南

6/10 一般

XIANFANG

与配偶出行

2023 年 1 月 25 日

满意：员工和服务

不满意：住宿条件和设施，服务设施

我訂海洋观赏区，但房间不是，屋內設备太旧，2⃣️個人只有一張椅子，叫水服務半天不见人，熱浴缸還要付費和預訂不方便！

2023 年 1 月入住 5 晚

8/10 还可以

Darin Patrick

与配偶出行, 团体旅客

2026 年 1 月 22 日

满意：清洁度、员工和服务、服务设施

Buffet food was very good. Lots of variety. Kept food stocked. Loved the Japanese restaurant. The Italian restaurant was ok. None of us liked Seasons restaurant. Hotel is very clean, staff is always seen cleaning. Staff was very friendly and attentive. There was confusion about our yellow wristband (yellow because we booked through Expedia). Front desk said we could have the upgraded alcohol but had two different bars tell us that we were not allowed this upgrade, but the other two bars were fine when we ordered the upgraded alcohol. Checked with front desk after being denied the upgrade and they said we were supposed to have it. They just need to decide and let everyone know! Shout out to Carlos at Bar 6, he's the best! Hotel is nice but there are some deferred maintenance issues and some things are beginning to feel outdated. They defiantly need more loungers on the beach! Worst part of stay was they had one small (maybe 7 people at a time) elevator working. We were there for 9 days and 1 elevator never worked. A second elevator went down on day 2 and never got fixed. I don't know how many rooms this hotel has but there are 8 floors of rooms. We were on floor 6 and our friends on floor 7. I feel its unacceptable to have the elevator down for that long.

2026 年 1 月入住 9 晚

4/10 很差

frederick

与家人出行, 团体旅客

2026 年 1 月 20 日

满意：清洁度

不满意：服务设施

There was times where they had no food or just one restaurant open. You have a bar open to drink but nothing to eat. We had to leave the property to eat half the time we stayed. Our friends key wouldnt work , so we had to go to front desk 3 times. After a hour someone finally came up to let us in after we missed our tour. Dont get me wrong its a beautiful place. But it was the same thing everyday with the shows and clubs.

2026 年 1 月入住 3 晚

2/10 糟糕

Nikki

与配偶出行

2026 年 1 月 19 日

Our room smell like bleach. We got no Shampoo or conditioner in our room. Food was not good. They don’t have enough lawn chairs on the beach. The place is run down and broken elevators.

2026 年 1 月入住 3 晚

8/10 还可以

Trinidad

与家人出行

2026 年 1 月 18 日

满意：清洁度、服务设施、住宿条件和设施

Spacious room and adults only resort is nice! Food options were good and resort is in a convenient location.

2026 年 1 月入住 4 晚

6/10 一般

Jordan

2026 年 1 月 17 日

满意：清洁度

Dinner menu's weren't amazing

2025 年 11 月入住 3 晚

4/10 很差

GUSTAVO，Oakville

与家人出行, 商务旅客

2026 年 1 月 16 日

满意：清洁度、服务设施、住宿条件和设施

4th time visiting and came with very high hopes based on previous wonderful experiences. Staff, food and entertainment continue being outstanding. Just 1 elevator working out of 3 causing terrible delays. Not visible option to use stairs. Very disappointing they were charging to reserve the pool beds beside the pool when in the past it was free to use. Now you are required to purchase a 50 dollar bottle of sparkling wine to get one. Pool was ice cold but that is a minor issue compared to the other ones. You have everything to keep being a 5 star plus resort, but if these issues are permanent, we will think twice next time and compare other options.

2026 年 1 月入住 5 晚

10/10 超赞

Delani

团体旅客

2026 年 1 月 15 日

满意：清洁度、服务设施、住宿条件和设施

Great staff, daily room cleaning, great food, and beautiful property!

2025 年 12 月入住 6 晚

8/10 还可以

Susan

与家人出行

2026 年 1 月 14 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Clean resort, lots of activities, able to find a beach chairs easily throughout the day, really good food. Enjoyed the tres leches cake.

2026 年 1 月入住 4 晚

4/10 很差

Shaun

与配偶出行

2026 年 1 月 12 日

满意：清洁度

不满意：服务设施

Food was very limited and not good. Several times a day there was no place open to get food.

2026 年 1 月入住 5 晚

6/10 一般

Michele Marie

与家人出行

2026 年 1 月 9 日

满意：清洁度

不满意：员工和服务

At check in we were told we would be given an up grade, when in fact the room had only one bed. We specifically stated that we needed 2. No apology, needless to say we were downgraded.

2025 年 12 月入住 5 晚

10/10 超赞

Dmitrii

与配偶出行

2026 年 1 月 9 日

满意：清洁度、服务设施、住宿条件和设施

Excellent time for relaxing ! Great people. Outstanding services.

2025 年 11 月入住 14 晚

10/10 超赞

Robert

与配偶出行

2026 年 1 月 8 日

满意：清洁度、服务设施、住宿条件和设施

Wonderful staff, really good food overall and lots of entertainment.

2025 年 12 月入住 8 晚

8/10 还可以

Bakshpreet Singh

2026 年 1 月 8 日

2025 年 12 月入住 5 晚

10/10 超赞

Mark William

与家人出行

2026 年 1 月 6 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Room, pools, beach, food all amazing!

2025 年 12 月入住 4 晚

6/10 一般

Cheryl

与配偶出行

2026 年 1 月 5 日

满意：住宿条件和设施，清洁度

The room was very nice. Half of the staff couldn't speak English so it was difficult at times. The food was AWFUL. For an all inclusive, the food should be its shining feature, but Sandos' food was really bad. Honestly, it was comparable to hospital food. We will never come back! It was NOT CHEAP. We had a king suite on the ocean, so it was $$ Most of the staff were very nice, except for all of their rules! You can't eat this here. You can't bring this there. This is our 3rd all inclusive and we've never been given all of these rules!

2025 年 12 月入住 7 晚

6/10 一般

Jenniffer

与配偶出行

2026 年 1 月 5 日

When we arrived we did not have a balcony room and I went to the front desk and was told that websites advertise the rooms differently and with their records we do not have a balcony. I asked if we could switch rooms and was told the rooms were full. I was told later by someone different the rooms were not full. There were just many inconsistent answers or parameters regarding the same issues. Overall ( for the price) good trip but just no accomodating misconceptions to improve small fixes that would have made the trip better for the expectations.

2025 年 12 月入住 5 晚

10/10 超赞

BURCIN

与配偶出行

2026 年 1 月 5 日

满意：服务设施，清洁度

Room was clean but there was a smell from humidity. Other than that everything was great, the restaurants were good, staff was helpful.

2025 年 12 月入住 8 晚

10/10 超赞

Chris

与配偶出行

2026 年 1 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Had an amazing time hotel was amazing staff was very friendly and accommodating, for at restaurants delicious. The only negative was could not take a hot shower the whole time😔

2025 年 12 月入住 3 晚

8/10 还可以

Jessica Marie

与配偶出行

2026 年 1 月 4 日

满意：清洁度、服务设施、住宿条件和设施

不满意：员工和服务

When arriving to the hotel we had to get dropped off at the gate due to the guard having a convo with another employee instead of speaking with driver and letting us in. We then had to walk with our luggage all the way up. No one was there to open the door or welcome us in. No one offered to take our bags while we checked in. We then checked in but was given minimal information. The lady did not give us our room number so we went back to figure that out. Buffet was extremely small and limited on options. VERY LITTLE AMOUNT OF HISPANIC FOOD. More desserts than food options at buffet. We went to have dinner at the buffet when there was almost no one in there and our server never came to give us drinks. We walked to the bar and got our own drinks. She finally comes and noticed we already had drinks but never came back to refill our drinks. Servers take forever to come to the table to ask what you want to drink or take your order. Amazing service in habachi and amazing entertainment team. Older gentleman at the front desk was super nice and made sure everyone was aware of the activities and events. Restaurants had very little amount of food options as well.

2025 年 12 月入住 5 晚

8/10 还可以

Terri，Canoe

与家人出行

2026 年 1 月 4 日

满意：清洁度

This is our 7th day at Sandos Cancun - Adults only, we've thoroughly enjoyed our stay. We frequent the Riviera often and have stayed at quite a few resorts both Family and Adults only, so we have a lot of previous experience to draw from. The 6 of us are in agreement that this resort is a solid 4 star. Here is a breakdown of the pros and cons of Sandos Cancun. Pros Staff/service - we have received excellent service from all of the staff. Every bar, restaurant, spa staff and the housekeeping has been consistently good. The staff is friendly and helpful with or without tipping. We do tip but we have observed that the staff provide other non-tipping guests with the same level of service. Room/bed - we are all in a Deluxe Room with a view of the pools, ocean and lagoon. The beds are California Kings and super comfortable. The A/C works great and we've been able to keep the room at the temperature we prefer. One misstep has been the bath towels, they were great the first 3 days but on the 4th day and since we've been given older, scratchy, slightly fraying towels. This has been a small disappointment but not worth complaining about. Room Service - this has been consistently good with a wait time of 30 mins on average, the food shows up cold but still good in flavour and decent portion size (typical of all-inclusive resorts). Location - the location is excellent for the price point. We normally prefer to stay closer to Puerto Morales or Akumal but those locations are a bit mor

2025 年 12 月入住 7 晚

8/10 还可以

Anastasia

团体旅客

2026 年 1 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

It was my first time traveling to Cancun and Sandos resorts was a good choice. The property and rooms were very clean, staff was amazing and friendly (except for two servers). Entertainment group did an amazing job putting on daily shows and parties - I don’t know how they did it but they really worked hard to keep the guests entertained! New Years Eve was very fun and we met some amazing friends!! Food options and quality can be improved. There were a few dishes that might have been dry or just not the freshest. Breakfast and dinner options were ok.

2025 年 12 月入住 5 晚

10/10 超赞

ERNESTO，Miami

2026 年 1 月 4 日

满意：清洁度、服务设施、住宿条件和设施

Perfect attention good animation and al place very clean, the Director of the hotel very nice and professional attention always very pending all guests

2025 年 12 月入住 7 晚

8/10 还可以

Autumn

2026 年 1 月 2 日

满意：清洁度、服务设施、住宿条件和设施

The housekeeping staff was quick and thorough. The restaurant staff was upbeat and sweet, always made sure we were getting the full benefit of the all-inclusive. The pools are amazing, three different levels with the lowest one having the interactive & party activities. The ballroom for the night parties was a bit small, however we made sure to be the life of the party. My fav restaurants were frattinis and st trop. Great experience, would potentially go somewhere that had more night life though.

2025 年 12 月入住 6 晚

6/10 一般

Tiffany

与家人出行

2025 年 12 月 31 日

满意：清洁度

不满意：服务设施

Overall, the experience was just ok. Good side-the staff is sweet and really want people to be happy, bar singers were good, and the beach is great. Bad side-rooms have very few outlets, food tries to be fancy and the final product is not great, entertainment at the pool is strange for lack of a better word, the pools have zero sun in the afternoon due to the building next door, Bar One needs more seating, most of the scheduled evening programs never happened. We did not use the spa, but the prices seem high.

2025 年 12 月入住 5 晚

Sandos坎昆全包式-仅限成人

Sandos Cancún All Inclusive - Adults Only

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关于Sandos坎昆全包式-仅限成人的点评

很好

8.6

9.6