Sandos坎昆全包式-仅限成人有游泳池吗？

是的，此住宿设有3 个室外游泳池。

Sandos坎昆全包式-仅限成人允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

该住宿免费提供自助停车。

何时可在Sandos坎昆全包式-仅限成人办理入住？

开始办理入住：15:00；停止办理入住：23:30。在限定时间内可安排延迟入住。

何时可在Sandos坎昆全包式-仅限成人办理退房？

退房时间为 12:00。延迟退房会收取费用（视客房供应情况而定）。

Sandos坎昆全包式-仅限成人提供全包式服务吗？

是的，这是全包式住宿。包括所有餐饮，活动包括：网球、排球、有氧健身课程等等。

Sandos坎昆全包式-仅限成人的地址在哪里？

这家饭店区住宿依傍着海滩，距离La Isla购物中心、海豚海滩和雷伊遺址不到 5 公里。而且，距离坎昆岛会议中心和托尔蒂海滩不到 10 公里。

Sandos坎昆全包式-仅限成人点评、优惠和照片 2026

Q: Sandos坎昆全包式-仅限成人有游泳池吗？

是的，此住宿设有3 个室外游泳池。

Q: Sandos坎昆全包式-仅限成人允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 停车费是多少？

该住宿免费提供自助停车。

6/10 一般

XIANFANG

与配偶出行

2023 年 1 月 25 日

满意：员工和服务

不满意：住宿条件和设施，服务设施

我訂海洋观赏区，但房间不是，屋內設备太旧，2⃣️個人只有一張椅子，叫水服務半天不见人，熱浴缸還要付費和預訂不方便！

2023 年 1 月入住 5 晚

2/10 糟糕

Sadaf

与家人出行

2025 年 12 月 9 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Yes we could see the beach but staff was rude. Don’t ever go to the spa. They quote you a price and charge

2025 年 11 月入住 3 晚

6/10 一般

Nicole Marie

与配偶出行

2025 年 12 月 9 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great food. Friendly staff. Not enough loungers on either the beach or pool unless you paid an extra fee for a cabana.

2025 年 11 月入住 5 晚

10/10 超赞

Callena

与配偶出行

2025 年 12 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Italian great Buffet hit or miss Drinks great Entertainment amazing Staff great Teppanyaki amazing

2025 年 11 月入住 8 晚

6/10 一般

Jasmine Mae

2025 年 12 月 7 日

满意：住宿条件和设施，员工和服务

There was not enough pool seating for people that did not want to pay for the cabanas.

2025 年 11 月入住 5 晚

2/10 糟糕

Yasmin

与家人出行

2025 年 12 月 7 日

满意：清洁度

不满意：住宿条件和设施，服务设施

My recent stay at this hotel was far below expectations. The cocktails were consistently weak and poorly mixed, and food took an unusually long time to arrive—even simple orders often required long waits with little communication from staff. The service was the biggest disappointment. Staff at the entrance were especially unhelpful, and I experienced a couple of rude interactions with the doormen, who seemed irritated by basic questions or requests for assistance. It created an unwelcoming first impression that carried through the stay. The room itself was fine—clean and reasonably comfortable—but minor maintenance issues and the overall lack of attentive service made it hard to enjoy. Even other guests I spoke with mentioned similar concerns. In the end, the hotel has potential, but the poor drink quality, slow food service, and unprofessional staff left me dissatisfied and unlikely to return.

2025 年 11 月入住 5 晚

6/10 一般

Carmen Alvarado

与家人出行

2025 年 12 月 6 日

满意：清洁度、员工和服务、服务设施

不满意：住宿条件和设施

Es un hotel viejo al que le falta mucho mantenimiento, la relación precio -calidad no es buena. Tambien se sugiere mejorar la comida. La atencion de todo el personal es excepcional. Felicidades a todos, se esfuerzan mucho por atender bien a los huéspedes.

2025 年 11 月入住 6 晚

10/10 超赞

dean

2025 年 12 月 4 日

满意：清洁度、服务设施、住宿条件和设施

Really fun place

2025 年 10 月入住 6 晚

6/10 一般

Gunmeet singh

与家人出行

2025 年 12 月 2 日

满意：员工和服务

不满意：住宿条件和设施，清洁度

The cleanliness & hygiene was so terrible of the room. There was a flood from the fridge which was not cleaned effectively and neither were we ever offered a room change even upon multiple requests.

2025 年 11 月入住 5 晚

10/10 超赞

victor，winthrop

与配偶出行

2025 年 12 月 1 日

满意：清洁度、服务设施、住宿条件和设施

Room very clean,activity at pool was awesome

2025 年 11 月入住 9 晚

4/10 很差

Joe

2025 年 12 月 1 日

不满意：住宿条件和设施，服务设施

The pools were all cold, the doors and frames had mold, there were long waits at the restaurants or we just couldn’t get in at all. Only the royal elite members got the good quality drinks so we had to drink the cheap stuff. The soda selection was limited. Not enough beach chairs, not enough pool chairs. Just poor quality facility all around. Staff was good though

2025 年 11 月入住 6 晚

8/10 还可以

Migdalia

2025 年 11 月 30 日

Sandos was really nice a little lay back,staff was very nice... I think they should have more activities.

2025 年 11 月入住 4 晚

10/10 超赞

Brandon

2025 年 11 月 30 日

满意：清洁度、员工和服务、住宿条件和设施

What a beautiful resort. Really enjoyed our stay here. Unfortunate that the outdoor stage was being renovated for the days we were there for the outdoor entertainment, but other than that I’m really happy with the overall experience. The food was also pretty good ! Buffet was awesome.

2025 年 11 月入住 5 晚

4/10 很差

Craig

与配偶出行, 团体旅客

2025 年 11 月 29 日

不满意：住宿条件和设施

Despite recent renovations that create an illusion of luxury, the hotel still shows rust and calcium buildup on bathroom fixtures. The walls are extremely thin, so loud conversations and slamming doors start waking you up as early as 6 a.m. Not to mention the ongoing construction in the room above us that started at 9am and didn’t end until 6pm, so hope you don’t like taking mid day naps after being in the sun all day. Food was average, and the bartenders didn’t make quality drinks. Pool seating was almost impossible to find since guests can use unlimited towels to claim multiple chairs, daybeds, and beach spots at once. Restaurants don’t take reservations unless you’re a Royal Elite member, which often leads to waits of up to an hour. On the positive side, the pools were great, the beachfront was nicer than most properties, and the staff was consistently friendly. Overall, though, the resort falls short of the luxury experience it aims to provide.

2025 年 11 月入住 5 晚

2/10 糟糕

Sanjay

2025 年 11 月 29 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Terru

2025 年 11 月入住 3 晚

10/10 超赞

ROBERT，Greenwood

2025 年 11 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Had a great time at Sandos !! Clean rooms, airconditioning was great, great food and food options, staff was awesome, drinks where great, great location , loved the swimming pools. Looking forward to going back !!

2025 年 11 月入住 5 晚

6/10 一般

Brittany

团体旅客

2025 年 11 月 23 日

不满意：住宿条件和设施，清洁度

The property is very small. If you’re looking for not much walking this property is for you. The elevators are tight. The room had a musty smell and mold on the lampshades and bed skirts. The furniture and closet hinges also had rust. Instantly activated my asthma. I would never stay here again. The balcony cement was broken. It was one of my least favorite stays.

2025 年 11 月入住 3 晚

6/10 一般

Amy

与配偶出行, 团体旅客

2025 年 11 月 23 日

满意：服务设施，员工和服务

不满意：住宿条件和设施

Room was clean. Resort is showing its age. Food options were ok. No authentic food offered. Drinks were great. Staff was helpful.

2025 年 11 月入住 7 晚

10/10 超赞

Bob

与配偶出行

2025 年 11 月 22 日

满意：清洁度、服务设施、住宿条件和设施

Staff was very friendly and accommodating

2025 年 11 月入住 5 晚

2/10 糟糕

Christina

与配偶出行

2025 年 11 月 21 日

不满意：清洁度、员工和服务、住宿条件和设施

I would not recommend staying at Sandos Cancun. The bedroom walls are dingy, and the furniture is cheap and rickety. The food was consistently bland, poorly cooked, or had confusing flavors. We even kept a salt shaker in our room after multiple requests for it because salt was rare in all the hotel restaurants. Waitstaff often forgot to bring our orders, and the mixed drinks were so bad we ended up drinking canned beer the rest of our stay. The worst part was that my fiancé got food poisoning from the hotel's restaurant, Seasons, and was vomiting for an entire night and day. I informed reception and asked for help, but they did nothing. I requested simple food items from room service, but they refused because they weren't on the late-night menu. After complaining at the front desk, they sent up light foods. I received a call from the concierge, Abril, the next day who apologized and promised something special for us at dinner. She never showed up and nothing special was prepared. I confronted her afterwards, and she made an excuse for her no show. She later claimed we'd get a partial refund and gave me her manager's contact for Expedia to get in touch with. Seven days later, the manager, Stefano Rayo, still hasn’t responded to Expedia’s attempts to process our refund. I will update this review if I hear back, but after everything, I have low expectations.

2025 年 11 月入住 6 晚

10/10 超赞

Jacob Austin

与配偶出行

2025 年 11 月 19 日

满意：清洁度

⭐️⭐️⭐️⭐️⭐️ 5/5 — Another Great Stay at Sandos Cancún This was me and my wife’s second time staying at Sandos Cancún, and once again it didn’t disappoint. The beach access is unbeatable, and the Zango buffet was one of our favorite parts of the trip. The staff is always incredibly friendly, the rooms are clean, and we really appreciated having room service available. I also liked that there was a designated smoking area and a lifeguard on duty, which made the beach feel even more safe and enjoyable. If I had to mention a few things they could improve, the bathrooms are a bit outdated, and it would be nice to have smart TVs in the rooms. A game room with things like a pool table, ping pong, chess, and other activities would be a great addition. It would also really help if they added a ramp down to the beach so people with disabilities can easily access the water. But overall, this resort continues to be a favorite of ours, and we’ll definitely be back. Sandos Cancún still earns a full 5 out of 5 from us!

2025 年 11 月入住 9 晚

10/10 超赞

Sonia

2025 年 11 月 18 日

2025 年 11 月入住 4 晚

10/10 超赞

Kendra

与配偶出行

2025 年 11 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Perfect paradise! Thank you Sandos! We'll be back in the next couple winters from now!

2025 年 11 月入住 7 晚

6/10 一般

Esteban

与配偶出行, 团体旅客

2025 年 11 月 16 日

不满意：住宿条件和设施，清洁度

Hotel is run down and dated. Balcony railing was loose. Gym cardio equipment was not working or worn down. Mold all over the bathroom, stained bathrobe, low water pressure, tepid water, pool not heated, jacuzzi not hot, food options limited (restaurants not open, no room service, no drink/food service on beach), construction noise next-door completely killed the relaxing beach vibe. Staff was lovely, you are on the beach, and my massage was amazing, but I would never recommend or go back.

2025 年 11 月入住 3 晚

8/10 还可以

Gerald

与配偶出行

2025 年 11 月 16 日

满意：清洁度

The Service was very good when it came to cleaning of room, food , bartenders, front desk. The resort was very nice. The negatives of the trip though was that hardly any of the restaurants were opened and the one night the italian restaurant was open we made a reservation @ 5:30 pm and was told to come back at 6pm. When we came back the worker told us and many other people that they were not accepting reservations. people were angry. The hot tub never worked at all either the whole time.

2025 年 11 月入住 5 晚

Sandos坎昆全包式-仅限成人

Sandos Cancún All Inclusive - Adults Only

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关于Sandos坎昆全包式-仅限成人的点评

很好

8.6

9.6