Chato Volcano Hotels

"Best place to stay in La Fortuna! This lodge was truly special, and has so much to offer we barely needed to leave the grounds. Booking nature walks and guided tours on the premises was super easy and convenient. Eduardo is the main guide and he is so knowledgeable! Facilities were clean and beautiful. We saw so many birds just from our window into the garden. Mario in the restaurant was very personable and made us feel welcome each time we dined. Could not recommend this place anymore! "

"We enjoyed our time here. It’s a beautifully kept property with a great view of tropical plants and many birds from the weather protected porch. Most of our stay was very quiet- because nobody was in the adjoining units. We did hear one neighbor’s conversation one night in the next unit when that was occupied. We heard 14 different (verified by app) bird songs in ten minutes one morning. Staff was helpful. The room was nicely equipped and clean. The bed could be softer but we still slept OK. The jacuzzi worked well and the shower had plenty of hot water. Issues: the listing on hotels.com said that laundry facilities were available. Two different employees confirmed that they aren’t. Also, the in-room coffee maker had a dead moth in the water tank and didn’t work well before or after it was rinsed out. Out of clean clothes, we were directed to drive to a local laundry service. That cost us a whopping $22 USD for one grocery bag full of clothes (about 9 pounds) - laundry services aren’t cheap around there. Hotels.com made things right, to their credit. Overall, still a nice place to stay in a nice natural setting. We would happily stay here again. "

"Volcano Lodge is AMAZING! The pictures do not do it justice! 100/10 must experience this resort! "

"I appreciate the staff holding our reservations as we experienced flight delays due to inclement weather. Security checked us in after hours very quickly and had keys ready to escort us to our rooms. Very clean, really good door seals to keep humidity out and efficient AC. THANK YOU!"

" Lovely property; great customer service."

"House cleaner every day! The cleanliness was spotless. All staff super friendly! Great views! "

"Exceptional breakfast"

"The whole experience was amazing "

"Everything was very clean, the room was gorgeous "