“I stay 2 night last weekend
Today I found out my credit card be charged 535 usd, I called to the hotel, they told me because my room's TV damage, so they charge me money for that
But I “don’t”even touch the tv at all when I stay there 2 night, this is crazy just charge me for no reason, and I called the hotel , all they do just told me they are sorry for that. Said because they found out TV damage after I check out
But the fact is I never touch the TV at all , it’s sad that just assume me and……
“Great hotel at a great location. Really nice area with a lot to do. We had en 2 br suite and it was really big, clean and confortable. Really nice with a fenced balcony with fans.”
“The location was great the room was wonderful, but just a slight complain, the we were staying in room 1973 on the first floor, the first night it was great, not so much in the 2nd and 3rd night both around the same time I was awoken by a loud sound of moving furniture on the ceiling of our room, it lasted around one hour each night. This made my husband very upset he couldn’t sleep after , but I am not a person to complain. Just letting you know so the next people who stay in this room are……
"I stay 2 night last weekend
Today I found out my credit card be charged 535 usd, I called to the hotel, they told me because my room's TV damage, so they charge me money for that
But I “don’t”even touch the tv at all when I stay there 2 night, this is crazy just charge me for no reason, and I called the hotel , all they do just told me they are sorry for that. Said because they found out TV damage after I check out
But the fact is I never touch the TV at all , it’s sad that just assume me and charge me for the thing I don’t even use , I Stay at many 5 star hotel, never stay at a hotel like this , I'm very disappointed
Wish they would investigate who make the Tv damage , and send my money back ,also everyone should be careful what you stay , because if even 5 star hotel would do this.imagine the price they make you to pay is even more than 535 usd…. This is so crazy"