Tokyo Edo-Tokyo Museum Hotels

"Everything was good nothing to complain about and the staff were super helpful "

"The best out of 3 hotels that I have stayed in Tokyo! Location: best. JR right beside. Bustop in front. Cafes, restaurants, konbinis and supermarkets line the street. Travelled as family of 7, we booked 3 rooms. There were 2 machines at the reception for check-in. Courteous reception staff assisted in the process. We were anxious about our early morning flight out. They helped to check the rates for taxi service but we ended up with alternative arrangements. Where basic English lacked, they used translating device from mobile phone and it was sufficient. Rooms: good. Enjoyed the balconies. Being at higher floor, all felt minimal to no noise from the trains with it closed. Slept well. Bed comfy and pillows, wonderful.Top part of the pillows were soft, there was buckwheat underneath. Fully equipped toilet. Our tallest family member was 185cm and toilet to us was good sized. Everything was within arms reach. Even equppied with deodorizer spray (for room and fabric), shoe brush and shoe horn! If we hung Do Not Disturb, they would place a note to inform that they did not enter the room that day and offered eco cleaning where bed linens will not be replaced but they would vacuum and replace towels. That to me is crafted service, assurance to security and upholding integrity. On our last night, we experienced M3 earthquake tremors. Staying on a higher floor, we felt rooms sway but everyone was ok. It made me appreciate having a manned, 24hr reception even more."

"Amazing people and hard working people, just that the room gets very warm in the cold days and you cannot turn it down. You’ll need to open the windows"

"Friendly & helpful staff! Great breakfast buffet!"

"Excellent location, very kind and helpful staff, plenty of amenities available, and the room was pretty big for Tokyo. Front desk staff helped us with luggage shipping, which went without a hitch. There’s so much within walking distance - Senso-Ji, of course, and there’s a Don Quixote next door, and Hoppy Street is right there, too. I’d definitely stay here again. "

"Hotel is conveniently located near four metro lines. Room is clean and tidy. "

"Issues with mold/mildew spots in bathtub grout and a small dark blotch on ceiling indicative of mold/mildew. Front desk addressed the problem appropriately once this issue was raised. Overall, I will book at this location again for my future trips."

"Clean room and staff were friendly and helpful "

"good"