Cozumel El Caracol Hotels

"This property was wonderful and well kept! The staff was amazingly friendly and hard working! Pools were really nice. Beach was small, but still beautiful with great snorkeling right in the swimming area! Rooms were clean. Buffet food was just okay, but there was always something you could find to eat. Breakfast was great everyday and all three restaurants were really good with great service! Drinks were good, but watered down. There is no way you’re getting tipsy here. Night shows were really enjoyable and the staff really got into the performances. Overall our family had a great vacation at the Occidental!"

"staff"

"The resort was very accommodating, any request were made with ease. We had a beautiful room on the 9th floor. . The staff is very nice and helpful. The food was good and the bartenders were very attentive. "

"The staff were great, very pleasant and accommodating. Check in was easy. Beach area is beautiful! "

"The resort was beautiful. Showers were all over the place either or hot or Cold"

"Great place best place to stay "

"Staff was great. Friendly and attentive. The food here is not good at all. The resort is small and the beach/cove is Al’s"

"This trip exceeded our expectations. We were greeted at the resort with a drink and easily checked in. We did check in an hour early and we had the option to pay $100 or explore the resort (we did this option) "

"Yes"