科兹美岛塞拉雷恩灯塔附近酒店

“I think the hotel itself needs a little touching up. More excursions could be added to the island. The smell of the water at the hotel needs to be looked at. Also the color of the water (brown) needs to be prioritized for maintenance. The staff was very awesome. Great hospitality!! Angel and Carlos was the best!”

“I am writing to formally request a refund and appropriate compensation for the unacceptable conditions I experienced during my stay at Allegro. After several hours of travel, I arrived at the hotel expecting a comfortable and safe accommodation. Instead, I was assigned a room that was infested with bugs. This was both disturbing and unacceptable, particularly considering the standards that guests reasonably expect from your property. To address the infestation, hotel staff attempted to fumigate……

“It’s a great little quiet resort with exceptional care taken to the grounds. Be prepared though the water may not be crystal clear as you are used to on Cozumel. It changes there depending on when you go due to the location on the island.”

“Lo único bonito la vista a la playa nada más , el lugar está muy descuidado , atenciones pésimas , el aire lo prenden a las 9pm con la calor que hace , luego lo apagan a las 8am este lugar no debería ser rentable menos a ese precio 👎, todavía sigo esperado la devolución de un día que no nos quedamos”

“This is our second time staying here since February of this year. Totally love this place, been coming to Cozumel for over 40 years, I was so impressed with the staff and really everything from the restaurants to the snack bars across the street. All I can say is WOW. Should be back in October for dia de los Muertos celebration. See y’all soon and Thanks Again”

“Tenemos la fortuna de conocer diferentes propiedades de Dreams Resorts, y este le hace falta mucho para estar en la misma categoría, el hotel estaba en remodelación la cual no es grato despertar con el sonido de construcción, la oferta gastronómica muy mala, mucho que desear, las instalaciones nada de lo que uno espera de esta cadena de hoteles, lo rescatable es la atención de algunos del personal, en especial Samuel de recepción, muy amable, intentando solucionar con lo que había.”