Cozumel Playa El Cielo Hotels

"Great staff, great food and clean, Great shows"

"We had a great stay at Grand Palladium Kantenah Resort. The resort itself is very good, and we were pleasantly surprised with a VIP upgrade, which made a noticeable difference. The Family Selection beach area was especially nice — less crowded and more comfortable. Overall food quality was good, although the desserts could definitely be better. During our stay we booked three à la carte restaurants. La Paisana and Sumptuori (teppanyaki tables) were both very good. Portofino, however, was a bit disappointing. The service was good, but the food didn’t live up to what we expected from an Italian restaurant. Overall, we really enjoyed our stay and would definitely recommend this resort, especially if you can get the Family Selection or VIP upgrade."

"Staff was great. Polk walk out rooms are great. Buildings are starting to show some wear and tear. "

"The staff were all amazing! The room was exactly what we wanted; clean and quaint. See you next year! Dennis and Shelagh Dufour Canada"

"The rooms were extremely clean, and room service daily. The staff very polite, the food was amazing especially dinners at night. Highly recommend this place and don’t forget to try out the late night tacos they offer."

"Excellent place. Good food and drinks. Great atmosphere. "

"Beach was great"

"It includes passes to all parks which keep us busy and fun"

"Mindblown at the entire Xcaret property, hotel and parks. Was nervous about the cost but we left wishing we stayed longer. The hotel property is massive with so much to do and so many food choices. The room was clean and simple but with a wonderful view along with double hammocks and stoked snacks. Check in was simple and fast but do think something was missed along the way as we felt unprepared to tackle the enormous property with a lack of information at first from how to reserve restaurants to where the shuttles for the parks arrive. All reservation restaurants were also booked up for days in advance (our entire stay). However, none of the above was a deal breaker and we quickly got the flow with the interactive map on the app (very much needed) Overall highly recommend, just be prepared for a ton of walking and a slightly overwhelming amount of amenities and trying to find everything at first. "