Cozumel Playa El Cielo Hotels

"The staff was fantastic!!!"

"The staff was amazing food was good had a wonderful time "

"We enjoyed everything!"

"everything was phenomenal from the rooms to the staff"

"Very safe, clean, staff was amazing, house keeping was great!"

"Hello this was an awesome place in fact I'm coming back for 2.5 weeks from May 1st - May19th and wondered if I could get a discount on the room as I really can't afford $80 plus per night, can we work something out?"

"great room, nice facility, great access to snorkeling. Overall great experience."

"The place is not fancy but very clean. The staff was amazing and food was good. "

"Room was clean. "

"Great staff and food. "

"Rooms are fabulous, staff is like family and food is fabulous"

"The property owner was very unresponsive. It was missing a few important amenities, which we then purchased under our own cost. Although the owner promised that we will be reimbursed for the cost, no actual reimbursement was given. There were water leakage in multiple spot which the owner failed to provide any solutions on. The WiFi in the house was not functioning properly neither. There were rust on most metal items inside the bathroom, and it was very moldy. The unit sits right on the main...

"Friendly and helpful staff. Great entertainment. Very nice grounds. Overall beautiful and comfortable stay. "

"Needs new furniture. All the furniture dinning and living room furniture old and stain. Needs Shower doors in all bathrooms. Water was going all over the floor. Needs new Kitchen cabinets. Rail in the stairs. My 88 yr old mother needed help to go up and down the stairs. Needs new toilet seats covers. According, to a lady is not a hotel and they only gave us 6 towels for 7 day stay. We had to go to a laundry mat to wash our towels. Security guards were amazing and very helpful. Security guard...

"Well located some options to eat close by "

"We really enjoyed our stay and will definitely return here when in Cozumel. It was clean, secure, great location, and completely hassle-free. We got to enjoy Cozumel with lots of space and it felt like a second home."

"Loved the pool and area on the roof! My only complaint is the nosey traffic, which can't be helped, but nice to be aware of that. Also, it says oceanfront but there is a busy street, the main one... the ocean is there, but its kinda dirty down on that part and not much beach area. The staff outside letting you in and out are very nice, polite and helpful. I felt safe inside the property as a solo woman traveler, but I wanted to be able to walk on the beach at night from my room. I just couldn't...

"Room was good. Staff was courteous."