“The staff is not helpful. Even though the rooms were available, they charged us extra GBP 15 for an early check in. It was very clear that we wait for 2 hours or pay. Then they gave me a accessible room ( which i did not book ). Lastly we asked them to clean the room the following day, and they just made the bed. The floor was not vacuumed, no fresh towels were put.”
“The staff is not helpful. Even though the rooms were available, they charged us extra GBP 15 for an early check in. It was very clear that we wait for 2 hours or pay. Then they gave me a accessible room ( which i did not book ). Lastly we asked them to clean the room the following day, and they just made the bed. The floor was not vacuumed, no fresh towels were put.”
harshpreet