「Unable to contact them. No response to any messages. The email they sent didn't have a password, so we couldn't check in. If it weren't for other guests staying at our other house, we would have had to stay in our car. They said they also waited an hour yesterday. When we called customer service, she only spoke Japanese and disconnected as soon as she heard English. If you think this is acceptable, you can check in.」
「Unable to contact them. No response to any messages. The email they sent didn't have a password, so we couldn't check in. If it weren't for other guests staying at our other house, we would have had to stay in our car. They said they also waited an hour yesterday. When we called customer service, she only spoke Japanese and disconnected as soon as she heard English. If you think this is acceptable, you can check in.」
Tim Fung