Kamala Hotel with Pool

"Clean room. Very nice and helpful staff."

"The resort is beautiful, pool area is huge and stunning. However this does not translate to the rooms, as our room felt very old, dated, and in need of refurbishment. Gym was also very very limited. Breakfast was nice with many options but quality could be improved. Service was excellent. One thing that really bothered us: we were put in the 6th floor, and the only way to go up and down during the day is with a funicular. There are 2 funiculars however during our stay almost aways only one was operating. We had to wait for very long periods of time (often 10-15 minutes!!!!) just to get from our room to the lobby area. That wea very annoying. "

"Breakfast was great, pools fantastic with the waterslides. "

"Breakfast was awesome!! "

"Intercontinental breakfast was fantastic. I just wish they included hashbrowns….. "

"This place is amazing. "

"staff is very nice, very helpful, very attentive. everything about this place was a 10/10. "

"Cleanliness is always my top priority when staying at a hotel , and this property truly delivered .everything was impeccably maintained .The staff were exceptionally attentive . Whenever we requested for additional supplies , they were provided promptly without hesitation . I would especially like to recognize Celine , Paul and a 3rd Filipino young lady ( she assisted us during check in ), she was patient , attentive and made sure that we were settled in comfortably. I apologize I did not catch her name . Paul ensured that all our questions were answered and our needs were met . He was always pleasant , approachable and professional . Celine went above and beyond by helping us plan our trip to Phi phi island which turned out to be the highlight of our visit . Their warmth and dedication truly made us feel like a valued customer ."

"The Naka Phuket is one of the most visually stunning resorts you can stay at, with a design that consistently impresses from the moment you arrive. The open-air reception sets the tone, and the villa experience takes it further with a fully indoor-outdoor layout, floor-to-ceiling glass, and a private splash pool that creates a unique “glass house” feel while maintaining privacy. Service throughout the stay was exceptional. Staff were responsive, the buggy transport system was fast and reliable, and the hotel app made it easy to manage dining, excursions, and requests. The only issue was a miscommunication with an extended stay request, which required multiple follow-ups and temporarily deactivated our room keys. Amenities were excellent, including two restaurants with great views, a high-quality gym, and a standout spa experience. The three-hour couples massage was a highlight, even for someone who typically doesn’t enjoy massages. The beach was quiet and nearly empty, though slightly rocky, adding to the feeling of having the resort to yourself. At around $4,500 for five nights, it offers strong value for the level of design, service, and privacy. Despite minor wear in some areas, this was easily one of the best and most memorable resort stays we’ve had, and we would absolutely return."