Tokyu Hotels Komae hotels

"Very professional and clean staff! Beautiful room overlooking Tokyo Tower and Mt. Fuji. What a great experience!"

"Staff cleaned room daily, even once later upon our request as they were still cleaning other rooms on our floor."

"Dated room with stained carpet No toiletry except toothpaste and brush "

" Basic room good for over night. Better to stay on premium side"

"The breakfast has plenty of choices. Nothing to complain about. I strongly recommend this exceptional hotel."

"I booked the Knot for my brother and my mom on their trip to Japan. Their trip was broken into three parts - I booked the Knot for their initial stay and at the end of their Japan tour. On the initial stay - they had rave reviews. The food, stay, etc. exceeded their expectations. However, the bathroom in the room has a step and this was at times challenging for my mom who has mobility issues. Other than that, they loved their stay. The issue was their last leg of the trip. When they returned to the hotel they had a new room. My mom described this room as a makeshift closet - dusty, dirty, small and noisy. It is interesting because I paid a greater amount for this night as it landed on a weekend but it made their overall experience terrible and they left feeling they would never go back again. It is really unfortunate because I think it depends on what room you get and clearly that’s a Wild card. "

"Great spot for visiting the Disney resorts. Shuttles run frequently and are right outside the door. The room was great with a great shower. Luggage storage was very convenient. There is a Lawsons convenience store in the hotel with everything you might need. We didn't go to the cafes but they looked very nice. "

"Clean rooms with amazing views if you can get high floor. Would definitely recommend asking for room facing away from shinjuku train station as the noise is quite loud, even on high floor (stayed on 28). Soak-in tub and beds are great!"

"The beds and the pillow are uncomfortable but everything else is top tier "