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"Staff was very friendly and attentive. I loved the private onsen. Clean, spacious rooms. Thank you so much! "

"Amazing breakfast buffet with Japanese and Western options. The hotel has private and public onsens. Very good facilities, including a sauna. Unlike other places, it was free of charge and without prior reservation. 5 min walk to the city center. The hotel offers free regular shuttles but it was so close and pretty that we just walked "

"Great overall "

"The outdoor onsen is small"

"Very nice breakfast "

"Very clean and spacious room, staff very polite, buffet was great for morning and evening and the lounge was very nice."

"This was by far my greatest stay so far in japan. Amazing food, amazing building, amazing onsen! But westerners be wary, you will need to sacrifice some of your typical understanding of amenitys, theres no showers in the rooms, and very little english is spoken in this whole town. That being said i cant rate it less than 5 stars! If you come to this hotel, be prepared to eat (amazing) foods you never thought youd try, and immerse youself in the japanese culture. If you do not want to immerse yourself, this may not be the place for you."

"Clean rooms and great service. Some staff know some English and if they dont they will try their best to help you. Food was excellent! Be sure to get their breakfast and dinner! The onsen was relaxing. "

"Perfect for a solo visit to Nagano, right across from the station, a good view, all the amenities you need, and a great price"