Tsumagoi Mount Kusatsu-Shirane Hotels

"This was by far my greatest stay so far in japan. Amazing food, amazing building, amazing onsen! But westerners be wary, you will need to sacrifice some of your typical understanding of amenitys, theres no showers in the rooms, and very little english is spoken in this whole town. That being said i cant rate it less than 5 stars! If you come to this hotel, be prepared to eat (amazing) foods you never thought youd try, and immerse youself in the japanese culture. If you do not want to immerse yourself, this may not be the place for you."

"Clean rooms and great service. Some staff know some English and if they dont they will try their best to help you. Food was excellent! Be sure to get their breakfast and dinner! The onsen was relaxing. "

"Very good"

"The breakfast included was fresh and filling with local foods included. They still took time to best explain everything even with the language barrier. The staff was helpful and from the private onsen to the room, everything was very clean. Very close to the town center without the possible noise and foot traffic if it was any closer. I would stay here again and recommend to my friends and family."

"I really enjoyed my stay, however getting there was challenging, and I couldn't find the email to ask questions on their website. I ultimately took a risk and was able to hop on a bus from Karuizawa, but online it mentions no reservations for buses, and I could not find that there even was one to the resort. If their email had been listed (and perhaps it is not due to an internet issue through the US), I'd have had less stress getting there. Otherwise, I only recommend others research more before going here so they know the customs more - tattoos are not allowed, and I had to book the private onsen."

"Everything was great "

"The room was really spacious with beautiful views of the surrounding mountains. Breakfast was included but dinner we ate out as the hotel is large and they can't accommodate everybody. This was not a problem as there were so many restaurants in town. You do need to time the shuttle bus well though. Overall, a brilliant place to visit and really worth the money."

"Room was comfortable. Location was great. "

"Very good location"