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"地點位置優秀，職員專業有禮，設施及餐飲都很出色，十分推薦，在草津的時光很開心。"
"Clean place. good hot spring."
"Stunning view! Great kids activities. Pls have expectation on the staff’s English and during busy hours, the shuttle bus might need longer waiting time."
"The room is clean and comfortable, even though it is a bit aging. Staff are friendly. However, there is room for improvement on the meals provided."
"buffet breakfast is excellent"
"就在輕井澤銀座通裡的購物中心裡的2樓，房間乾淨，沒有浴缸，我訂的房型是比較貴的，很大間，有陽台，員工只有2位外籍人士，溝通還行，英文很好，下次不會住了。"
"房間很大，浴室卻很小，浴室裡的洗臉台太小。但是房間裡提供高級茶包，一樓大廳有酒吧喝到飽，很不錯。"
"選購了早餐， 早餐選擇非常多，非常適合老人家及年輕人"
"第二次入住，very good"
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