「I booked a deluxe suite and was assigned to a room on 8/F. The layout is so odd that one cannot really enjoy the space as the sofa and desk are located in a corner at the back of the room. The bed is slightly bigger than a single bed. The worst is the wardrobe, which is very run down and the condition is comparable to that of a very old motel. On day 2, the room started to have strong cigarette smell and did not go away as the ventilation in the room is no good. After I complained the hotel...
「Arrived London early at 8 am
am via international flight ….Waited for a few hours before getting the rooms we booked, despite seeing many people checking out early in the morning.
While waiting for the rooms, we visited the restaurant at the lobby for buffet breakfast for 21GBP but was told that if I booked the night before, it would only cost 18GBP. Well, the rigidity of the staff clouded the judgement that we have not got the room to ask for an advance booking for the breakfast buffet.
Wish...
「Great location near by Charing Cross (around 5 mins walk). The kitchen in the room brought lots of convenience. However the water pressure was small and the hot water didn't last long. The breakfast was so so. The restaurant was small and had been busy between 8-10am.」