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Normandie Hotel

2.5 star property
Attentive staff create a homey atmosphere at this charming hotel near Hyde Park, where guests find personalized service that enhances their London experience

Choose dates to view prices

The Normandie Hotel, near Hyde Park and Marble Arch, offers travelers a warm welcome. Guests enjoy free WiFi in public areas, and the knowledgeable multilingual staff is ready to provide guidance, making navigating London effortless.

Reviews

5.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Business services
  • 24/7 front desk
The current price is HK$566
HK$679 total
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room, Ensuite

Room

Triple Room, Ensuite

Highlights

Heating
Separate bedroom
Private bathroom
Coffee/tea maker
Digital channels
Desk
  • 150 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Room

Standard Twin Room, Ensuite

Highlights

Heating
Separate bedroom
Private bathroom
Coffee/tea maker
Desk
  • 97 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Ensuite

Room

Single Room, Ensuite

Highlights

Separate bedroom
Private bathroom
Coffee/tea maker
Desk
  • 80 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Ensuite

Room

Standard Double Room, Ensuite

Highlights

Heating
Separate bedroom
Private bathroom
Coffee/tea maker
Desk
  • 97 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

London City Centre, a neighbourhood in London, is home to Normandie Hotel. The area's natural beauty can be seen at Hyde Park and Kensington Gardens, while London Eye and Madame Tussauds Wax Museum are popular area attractions. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Stamford Bridge Stadium. Visit our London travel guide
Map
96 Sussex Gardens, Paddington, London, England, W2 1UH

What's nearby

  • Hyde Park featuring a garden, a river or creek and watersports
    Hyde Park
    7 min walk - 0.7 km
  • Kensington Gardens featuring a statue or sculpture, heritage elements and heritage architecture
    Kensington Gardens
    7 min walk - 0.7 km
  • Paddington featuring a square or plaza and a city
    Paddington Central
    8 min walk - 0.7 km
  • Marble Arch showing heritage architecture, a monument and a square or plaza
    Marble Arch
    12 min walk - 1.1 km
  • The Grosvenor Victoria Casino London
    4 min walk - 0.4 km

Getting around

  • Paddington Underground Station
    5 min walk
  • London Paddington Station
    6 min walk
  • Heathrow Airport (LHR)
    50 min drive

Restaurants

  • The Heron
    3 min walk
  • The Dickens Tavern
    4 min walk
  • Mihbaj
    5 min walk
  • Zanchi Korean Restaurant
    3 min walk
  • T4
    5 min walk

About this property

Normandie Hotel

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Normandie Hotel has plenty to offer. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • Multilingual staff, a computer station and luggage storage
  • Smoke-free property and a 24-hour front desk

Similar properties

Exterior
Wedgewood Hotel
  • Free Wi-Fi
  • Restaurant
  • 24/7 front desk
6.6 out of 10, 1,001 reviews
The price is HK$437
HK$524 total
includes taxes & fees
8 Feb - 9 Feb
Wedgewood Hotel
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Computer station

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts
A car is not required for transport to and from this property

Property is also known as

Normandie Hotel London
Normandie Hotel
Normandie London
Normandie Hotel Hotel
Normandie Hotel London
Normandie Hotel Hotel London

Frequently asked questions

Is Normandie Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Normandie Hotel?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Normandie Hotel on 22 Feb 2026 start from HK$566.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Normandie Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Normandie Hotel?

Checkout is at 11:00 AM.

Where is Normandie Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station is 5 minutes by foot and Edgware Road (Circle Line) Underground Station is 7 minutes.

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Reviews

Normandie Hotel Reviews

5.4

6.0

Cleanliness

8.0

Location

6.2

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 54 out of 795 reviews
Rating 8 - Good. 159 out of 795 reviews
Rating 6 - Okay. 227 out of 795 reviews
Rating 4 - Poor. 177 out of 795 reviews
Rating 2 - Terrible. 178 out of 795 reviews

Reviews

6/10 Okay

Joao

Disliked: Room comfort
We stayed for 2 nights.The location is great, just 5 min walking from Paddington station. Before the minimal interaction we had we Hotel staff, we can say they are not particularly friendly although helpful. Our resting could be way better. Unfortunately the mattress was terrible and completely worn out. Also, the room walls could have a better sound proof isolation.
Stayed 2 nights in Oct 2025

6/10 Okay

Linda

Liked: Cleanliness
Disliked: Amenities
Good location. Needs updating. Great price.
Stayed 2 nights in Jul 2025

6/10 Okay

Alvin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No Tea Service in the Room a must for a London Hotel! No Breakfast even though it said Breakfast. No One at the Front Desk.
Stayed 5 nights in Aug 2025

6/10 Okay

David

Good location. Hotel rooms were perfectly adequate and not the usual overheated boxes.
Stayed 1 night in Nov 2024

4/10 Poor

Filomena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I liked about this hotel is the location and proximately to the subway station, restaurants and stores. Staff did a good job of cleaning the room. The room was dated and moldy, bed was uncomfortable, no hot water, no staff available after the morning, shotty Wi-Fi, only two poor quality towels were provided for the entire day, no hand towels, and no hair blow dryer. If there was a situation no one was on the premise after the morning cleaning. Not good!
Stayed 4 nights in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in (but read the "check in before 10pm small print), quiet, clean, friendly staff and excellent location. Overall good value for money.
Stayed 1 night in Aug 2024

4/10 Poor

Rhett

Liked: Cleanliness, staff & service
Room for the most part was fine, not great, smaller than the pictures, really just two heads with a foot in between them. We were right by a busy road, and it was super loud at night, so sleeping was tough. The shower also did not have hot water. Staff was nice.
Stayed 2 nights in May 2025

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for the price.

Nice clean place to stay a few days. Close to Edgware road underground. Middle east neighbour hood with a lot of cafes, restaurants and small shops. No working wifi in room 9.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value for Central London

Excellent value for fairly central London. No frills but very very clean & comforable & excellent out-of-hours-check in service. Ideally situated for London Tube & buses. Thank you
Stayed 1 night in Sep 2023

6/10 Okay

Anand Kumar

Good for price

Nice area near to Paddington and Lancaster gate station. Easy to navigate and rooms are good for the price. Cons :they provide towels of size for hand washing only and not for bath.
Stayed 2 nights in Aug 2023

4/10 Poor

Nagma

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wanted a break away from the hustle and bustle of a hectic week at work with my husband, came across this hotel via Expedia, read the reviews some negative some positive, even the price was right. However I did not expect a cold shower!! Water was cold and when we tried to brave overselves to have a shower the shower tray filled up with water within minutes, this was due to the plug hole being slightly blocked. When we went out that night, there was no one to tell, so my husband said just leave it as we are only here for 2 nights. The only 2 things that were good was location and the beds were comfortable.
Stayed 2 nights in Oct 2023

4/10 Poor

Sol

Disliked: Amenities, property conditions & facilities
Location is good, v close to Paddington. The room was tiny with very tired carpet that was probably teeming with dirt. Hot water? Not available, the shower was only warm enough not to gasp - but oh well, good for waking up properly. When I arrived I didn’t realise that the radiator was merely decorative so my first night was absolutely freezing. In the morning I realised there was an electric heater that I needed to plug. There was one towel, that I used for my body, face and hands, and also as a bath mat. Thankfully the other two nights more towels magically appeared. Never saw a soul. For what this hotel is, it is the most expensive hotel in London. I’ve stayed in youth hostels more comfortable than this.
Stayed 3 nights in Dec 2024

2/10 Terrible

Cruz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Negatives - Purported wifi non-exsistent, bathmat size towel for a doll, stairs from a horror film (but only an issue if you are placed above first floor and have heavy luggage), bathroom could double as a wet sauna, non existent front reception (you will need a cell phone to call the hotelier to check in) and last of all, the size of the room matches the towel provided, ie for a doll. Positives - location was great, the view was nice, the room did have housekeeping (who provided a fresh dolls towel daily and made the bed), the hotelier provided a replacement fan when advised that the one in the room could not be connected given it was an EU fan, there is a tv although limited reception, and in the end, I suppose you have a roof over your head - which is a positive.
Stayed 4 nights in Aug 2023

4/10 Poor

Mikkel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Wouldn't recommend – and doesn't serve breakfast

The place and furniture were very much worn out and don't live up to the photos of the rooms. It was very cold at night, and the electric heater didn't help much. We specifically booked this place because we wanted breakfast included, which all of the other hotels on the street had – and according to the website and our booking, this place did too. However, the morning after our arrival, the staff told us that they did not serve breakfast at all. We didn't have a chance to complain after this, as the staff was not available at the reception or elsewhere. Fortunately, hotels.com reimbursed some of our expenses for breakfast elsewhere. The cleaning was fine, which was some relief. But overall not a very pleasant experience.
Stayed 4 nights in Dec 2023

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Abysmal hotel

It almost took an hour to check in. There wasn’t a receptionist (there wasn’t the Hole trip). We’d to call a number, and eventually we could check in. The cleaning standard wasn’t good enough either, and it was incredible dusty. The worst part was the bathroom, as the toilet couldn’t flush and the shower was boiling hot, and the tap to the cold water was broke. Next day we tried to get a new room, but because there wasn’t a person in the reception, we’d to call. Eventually we got trough, but it was difficult communication. On New Years Day (our third day), we contacted their cleaning lady, and she was the only helpful person, and we got a new room in the basement for our last night. I can’t recommend this hotel whatsoever. When we tried to check-in, we went to another hotel, and they said ‘there’s always problems at Normandie Hotel’. I’ve stayed at other budget hotels in London, but never expected anything like that. Abysmal!
Stayed 3 nights in Dec 2023

8/10 Good

Bruce

Liked: Cleanliness
Clean and central
Stayed 1 night in Oct 2025

6/10 Okay

Emy

Disliked: Staff & service, amenities
Expect what you paid for and it'll be okay. We got room 7 and the twin bed's mattress was broken but still managed to sleep fine. I don't mind cold showers so barely warm water didn't bother me much, but it's worth nothing
Stayed 2 nights in Dec 2025

4/10 Poor

Desmond

Disliked: Amenities, property conditions & facilities
There was no hot water and this was at 7am. Is there anyway to get compensation
Stayed 1 night in Dec 2025

6/10 Okay

John

Was ok for the price
Stayed 14 nights in Jul 2025

2/10 Terrible

Mitchell

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty not do to lack of cleaning. It is clear the owner had not put any money into the hotels upkeep. There was no hot water during my entire stay nor did the internet work properly. I would recommend Expedia consider delisting this property until it’s upgraded.
Stayed 7 nights in Oct 2025

2/10 Terrible

Benny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No heating in the shower. The heating was only turned on during our second night and stopped again. We had to have cold shower which is terrible for out toddler. Radiator is off as well we need to triple our blanket to keep warm. No staff to help us since front desk was empty the whole time. Not recommended for anyone who is looking for a place to stay. 👎😠
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel for the money.
Stayed 7 nights in Dec 2024

2/10 Terrible

Viditi

Disliked: Property conditions & facilities
There was no water in the shower and the basin.
Stayed 1 night in Sep 2025

2/10 Terrible

Anders

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay away

I needed to abort the say 3 days erlier due to the hotel did not take any actions on complaints. No hot water, cleaning was poor I recomend NOT to use this hotel No flexibility from front desk
Stayed 5 nights in Aug 2025

6/10 Okay

Khalid A.

Liked: Cleanliness, room comfort
Disliked: Staff & service
They do not have refregrator for diabetic ansiline peps to keep on.
Stayed 1 night in Sep 2025