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Novotel London Waterloo
4.0 star property

Upscale Art Deco hotel near Westminster Abbey

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your current months are May, 2024 and June, 2024.
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June 2024

Novotel London Waterloo

Photo gallery for Novotel London Waterloo

Bar (on property)
Exterior
Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served
Exterior

Overview of Novotel London Waterloo

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is HK$1,447
Price available on 2024/05/05

Explore the area

Map
113 Lambeth Road, London, England, SE1 7LS
  • Popular LocationLondon Eye14 min walk
  • Popular LocationBig Ben15 min walk
  • Popular LocationBuckingham Palace4 min drive
  • AirportLondon (LCY-London City)39 min drive
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Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - twin
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - twin
Hairdryer
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - twin
Hairdryer
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed (Premium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - twin
Hairdryer
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - twin
Hairdryer
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

London

Novotel London Waterloo is located in London City Centre, a neighbourhood in London, and is near a metro station. Covent Garden Market and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Russell Square. Travelling with kids? Make time for London Eye, or head to an event or a match at Royal Albert Hall. Guests appreciate the hotel's location for the sightseeing.
Visit our London travel guideOpens in a new window

What's nearby

  • Westminster Abbey - 13 min walk
  • London Eye - 14 min walk
  • Big Ben - 15 min walk
  • Trafalgar Square - 4 min drive
  • Buckingham Palace - 4 min drive

Getting around

  • Lambeth North Underground Station - 9 min walk
  • Vauxhall Station - 14 min walk
  • London (LCY-London City) - 40 min drive

Restaurants

  • Florentine Restaurant & Bar - 7 min walk
  • The Tankard - 8 min walk
  • Tamesis Dock - 6 min walk
  • Mezemiso - 5 min walk
  • 2 Love Tea and Coffee - 4 min walk

About this property

Novotel London Waterloo

Upscale family-friendly hotel near Westminster Abbey
Located close to Big Ben and London Eye, Novotel London Waterloo provides a coffee shop/cafe, a garden and a playground. The on-site restaurant, Elements, offers breakfast, brunch, lunch, dinner and children's meals. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and babysitting (surcharge)
  • A 24-hour front desk, a lift and tour/ticket information
  • Guest reviews say good things about the breakfast, helpful staff and walkable location
Room features
All 187 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Romanian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 24 per night)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: GBP 21 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Elements

Things to do

  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Playground

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2153 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15, per pet, per night, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 21 per person
  • Self-parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo England
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Frequently asked questions

Is Novotel London Waterloo pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 15 per night and a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel London Waterloo?

As of 23 Apr 2024, prices found for a 1-night stay for 2 adults at Novotel London Waterloo on 5 May 2024 start from HK$1,446.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel London Waterloo?

Self-parking is available for GBP 24 per night.

What time is check-in at Novotel London Waterloo?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel London Waterloo?

Checkout is at noon. Late checkout is available for GBP 50 (subject to availability).

Where is Novotel London Waterloo located?

This family-friendly London hotel is located in the historical district, within a 15-minute walk of St. Thomas' Hospital, Westminster Abbey and London Eye. Westminster Bridge and Houses of Parliament are also within 15 minutes. Lambeth North Underground Station is 9 minutes by foot and Vauxhall Station is 14 minutes.

Novotel London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 1000 reviews" "
Rating 8 - Good. 379 out of 1000 reviews" "
Rating 6 - Okay. 95 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

YuanJun

Liked: Cleanliness, staff & service, property conditions & facilities
I like this apartment because it is conveniently located, feels safer, and is more comprehensive.
Stayed 3 nights in Apr 2024

8/10 Good

Jui-Chi

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

4/10 Poor

MARK PAUL, FPO AE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived Easter Sunday. Check in was a breeze, lady at the front desk was very nice and pleasant to talk to. Around 8pm, called the reception to ask for complimentary water, if available, the guy who answered was rude and told us that the room we booked didn’t include free water. It would’ve been just ok if he told us nicely but it sounded like he’s intimidating us for booking a basic room. Other cons for this hotel are: 1.) It’s nowhere near the Waterloo Station, therefore should not be named Novotel Waterloo. Novotel Lambeth Palace would be appropriate. 2.) Sink and shower are always clogged. You have wait for at least 30 minutes before you can use them again, otherwise it will overflow/flood. 3.) Bedside USB is useless/not working. 4.) Too many noisy kids running in the hallway and the floor above us. 5.) Breakfast area is very small so the line to get a table is very long every morning. You have to go early to avoid the line. We didn’t know the first time so it took us an hour to have breakfast which would’ve been just 20 minutes. 6.) Very few walkable restaurants, have to order delivery most of the time. Overall not recommended! Premier Inn would’ve been better for half the price.
Stayed 4 nights in Mar 2024

8/10 Good

Kek Ming, IRVINE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV is missing Netflix. Not many USB charging plug, hope to see these improvements
Stayed 2 nights in Mar 2024

8/10 Good

Deborah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved our stay at this hotel. We had never been to London and didn’t know what to expect, but we were pleasantly surprised. The front desk staff is SUPERB! Very kind and helpful. No concierge, but they are willing to help. Location is nice. A bus stop is right outside. There is also a convenience store within a 5 minute walk. Now for the down side - the restaurant is not good. At all. Eat somewhere else if you can. Bring food for breakfast. There aren’t any options near the hotel. And - the temperature in our room - we could not get it cool enough. There seems to be a lock that does not permit you to cool the room down below a certain temperature.
Stayed 5 nights in Mar 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a 5 day stay to explore the city! Safe, convenient with 2 great coffee shops nearby.
Stayed 5 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful
Stayed 9 nights in Mar 2024

10/10 Excellent

Alejandro, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to many London tourist attractions
Stayed 7 nights in Mar 2024

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience. First time in London and Novotel was a great option for my family. We enjoyed our stayed! The staff was great from the minute we walked in. They have great options from breakfast and dinner as well. Thanks,
Stayed 7 nights in Mar 2024