La Fortuna Los Lagos Hot Springs Hotels

"Está muy bien ubicado y si quieres una experiencia que se adecúe al sitio en el que te encuentras es ideal, le hace falta un poco de mantenimiento "

"Clean, friendly, great amenities! "

"Excellent service, beautiful views, wonderful food and plenty of activities to keep you busy for days. The staff make this place exceptional. Extremely kid friendly. We were there in high season and it never felt overcrowded. The views though. Breathtaking. Worth every penny!!! "

"Booked a “premium suite” and paid a premium price for a suite that has no dedicated shower. The shower is a handheld inside a huge jacuzzi tub with no shower curtain! Your bathing options are to fill and drain an enormous spa size tub or slip & slide on uneven jacuzzi seats spraying water everywhere. The hotel response “you booked a jacuzzi suite”. Apparently not an issue they fail to mention the suite has no shower. The grounds are nice but the rooms and resort are dated and frankly this “premium” suite and tub/shower is a joke. Management called to offer a different room at 8pm on our last night … a but late. Friends traveling in our group had a similarly dated non-premium suite … but at least their unit had a proper shower! This is a 3 star resort at best and if you like a shower be sure to confirm what you’re getting or better yet stay elsewhere."

"Property was nice, exceeded expectations. Rooms were cute with each room separate cabins. Property is smaller than it looks in the pictures, and is a bit towered over by a hotel next door. Direct view of volcano. Restaurant was beautiful with lots of birds. Breakfast was great (didn’t try any other meals there). Hot springs were much nicer than in the pictures. "

"The resort was beautiful. Rooms are amazing. Breakfast included was very delicious. Hot springs were amazing at the end of a long day hiking at the nearby parks and recreations. Overall, just wonderful!!"

"Beautiful resort. The staff was amazing! They greeted us by name every day! The food, OMG! I’ve never seen a better breakfast buffet. Everything was extremely clean. The hot springs are amazing! One of the best resorts I’ve stayed at. "

"Amazing resort. Great amenities and location. "

"They practice the old bait and switch. We reserved two rooms and they reached out to see what activities I wanted to sign up for. I responded that I already had plans. When check in came around, they told me that they didn't have a reservation for me. Once I proved that I did, and that I had PREPAID, then they found me lodging at a sister hotel. I paid for a hotel with a hot spring + view of Mt Arenal. I got a hotel that had neither. Instead, it had a room with bad wiring to the hot water heater and that smoked when you used the shower. And a broken hot tub. The hotel front desk said that this is Expedia's fault because their system didn't confirm my reservation. In reality, they saw an opportunity to fill their rooms with guests that would pay more, so they went with that. "