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"Clean room. Parking in garage across the street. Right by Yale as well as the Yale New Haven Medical Center. Restaurants nearby to walk to. "

"The place had bad smell from time to time, permeating through out lobby, hallway, and some times rooms. Otherwise the management is trying to keep it clean."

"Front desk person was sampling perfumes/colognes upon my arrival. Had me wait 10 minutes while she was finishing up. A line was forming behind me. Cops were there dealing with an issue. Children were unattended running around the lot. People were outside their rooms smoking weed. Our door kept getting stuck, couldn’t open. OUR ROOM SMELLED SO BAD OF CIGARETTES. IT WAS DISGUSTING! My son has asthma and had a hard time dealing with the smell! There were cigarette burns on sink, toilet and shower ledge. Had microwave and mini fridge…,had to move entire thing (microwave was attached permanently to fridge) over to teach the plug. Seriously a joke! Would never recommend or stay there ever again! We only spent the night to attend a concert at people bank arena. Bad idea. "

"Really enjoyed our stay at the soundview. You are able to easily hear neighbors so just an FYI. Love being so close to the water and hearing the water and waves at night. Overnight oats at breakfast were my favorite. "

"They over booked the hotel and sent us to another and that hotel sent us to a third all after midnight. "

"This is one of the best hotels I have ever stayed at. The staff is gracious and very helpful, the property is spectacular and the rooms are unique. The consierge called ahead of our stay to ensure we had everything we needed. The food at the restaurant was very good. It’s a bit pricey, but well worth it. Attention to detail is a lost art, but not at this hotel! The valet service was especially good, helping with luggage and my husband’s wheelchair. We will surely return!"

"Clean. Hallway noise could be quieter when cleaning takes place in common area. "

"This look like it was a newer property, which is very nice, but we did have a issue. There were black bugs. Found one on the bed and the other in the bathroom, I’m assuming because the room on the first floor. "

"breakfast was fine did not use a/c"