Santana Maze Hotels

"The pool and jacuzzi was very nice. "

"Great hotel. Incredible view."

"Perfect location to explore the island"

"The staff was so accomodating, the breakfast was exceptional and the room was beautiful."

"Poor"

"Stayed in a nice cottage set in lush gardens."

"Moldy lower level with damp sheets and pillows. Shower has been leaking for years (see Google reviews). Lower level woodstove broken and unusable. Lower level cold and unhealthy therefore, so our daughter slept upstairs, sharing a room with her brother and his wife (with a mattress on the floor). Host provided now, dry sheets for her but not a dry pillow. The nightly scratching/pecking in the ceilings kept us awake. Rats? There are three rat traps lining the house’s perimeter.Ultimately, we used 2/3 of the house. VRBO says it will take our concerns under advisement as a health and safety issue. As an aside, if you are not agile or a wide guest, beware of the steps to the lower level. They are narrow and steep. "

"Excellent stay would recommend again and will stay here Gain"

"This property did not meet expectations and did not match the listing description. Several key details in the listing are inaccurate. The property is described as having a washer and dryer, but there is only a washing machine. No dryer is available, and no laundry detergent was provided, which made basic laundry needs inconvenient during the stay. The location description is also misleading. The listing suggests the property is at a casino and golf course, but it is not. It is a four-unit building located in the middle of a small village. While Santana itself is quiet and peaceful and about a 40-minute drive to Funchal, the description does not reflect the actual setting. The cleanliness of the unit was below standard, and the towels provided were very rough and uncomfortable. Overall, aside from liking the quiet location, the stay did not align with the listing or typical expectations for a vacation rental. Due to inaccurate information and the condition of the property, I would not recommend staying here."