Mossville hotels from HK$482

"Zero hot water, barely warm water that lasted less than 30 seconds for a shower before it was ice cold. "

"Adequate but the staff were not helpful, visit was during lobby construction, just not a good time to be there overall. Room was pleasant and clean so no problems there. Had issues with the TV but maintenance fixed within a reasonable timeframe. "

"Room was very dusty "

"Hot tub hot"

"Good"

"Very friendly and considerate "

"Clean room. Staff was great and the hotel was beautiful."

"Great staff. They were able to help us work out a scheduling snafu. "

"The hotel was clean. The pool was closed for maintenance, but no one told us. It was the major attraction for my children when I made the reservation, so they were terribly disappointed. I suggested to the desk clerk that that information ought to have been put on their website, and he told me that they were forbidden to do so. And three times out of five when I needed to go to the reception desk, no one was there, including when I needed to check out. And there is no way to ask someone to come. Staff was friendly when they could be found."