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Niseko Grand Hotel

Photo gallery for Niseko Grand Hotel

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Indoor spa tub
Outdoor spa tub
Outdoor spa tub
Japanese Western Style Room | Living area | 20-inch LED TV with digital channels, TV

Overview of Niseko Grand Hotel

Niseko Grand Hotel

3.0 star property

3.6/5 Good

Top rated for staff & service (3.6/5)

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
412 Niseko, Niseko, Hokkaido, 048-1511

Explore the area

  • Popular LocationKanro-sui1 min walk
  • Popular LocationAnnupuri15 min walk
  • Popular LocationNiseko Moiwa Ski Resort17 min walk

Room options

About this area


Niseko Grand Hotel is located in Niseko. Annupuri and Niseko Moiwa Ski Resort are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Takahashi Dairy Farm. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Kanro-sui - 1 min walk
  • Annupuri - 15 min walk
  • Niseko Moiwa Ski Resort - 17 min walk
  • Niseko Annupuri Gondola - 3 min drive
  • Niseko Distillery - 3 min drive

Getting around

  • Niseko Station - 7 min drive
  • New Chitose Airport (CTS) - 109 min drive

About this property

Niseko Grand Hotel

3-star hotel
An indoor mineral hot spring (onsen), laundry facilities and conference space are just a few of the amenities provided at Niseko Grand Hotel. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski equipment hire and skiing lessons. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Shiribeshi, the on-site restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Japanese breakfast (surcharge), a free area shuttle and hot springs on site
  • An area shuttle, snow sports gear and a water dispenser
  • Guest reviews give good marks for the breakfast, helpful staff and walkable location
Room features
All guest rooms at Niseko Grand Hotel have perks, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews speak well of the quietness rooms at the property.
Other amenities include:
  • Free toiletries and hairdryers
  • 20-inch LED TVs with digital channels
  • Fridges, daily housekeeping and desks


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free local area shuttle
  • Free return train station shuttle
  • Free ski shuttle

Food and drink

  • Japanese breakfast available for a fee daily 7:00 AM–9:30 AM
  • 1 restaurant

Restaurants on site

  • Shiribeshi

Things to do

  • Hot springs

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Fridge


  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Skiing lessons
  • Ski storage
  • Snow sports gear

Business services

  • Conference space (2110 square feet)


  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Bed sheets


  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels


  • 20-inch LED TV
  • Digital channels

Food and drink

  • Free bottled water
  • Fridge


  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

More properties nearby

See similar properties



Check-in from 2 PM - 11 PM
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Niseko Grand Hotel
Niseko Grand
Niseko Grand Hotel Hotel
Niseko Grand Hotel Niseko
Niseko Grand Hotel Hotel Niseko

Frequently asked questions

Is Niseko Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at 二世谷大酒店?

As of 26 Sept 2022, prices found for a 1-night stay for 2 adults at 二世谷大酒店 on 24 Oct 2022 start from HK$679.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Niseko Grand Hotel?

Self-parking is free at this property.

What time is check-in at Niseko Grand Hotel?

Check-in is from 2 PM - 11 PM.

What time is check-out at Niseko Grand Hotel?

Checkout is at 10 AM.

Where is Niseko Grand Hotel located?

Conveniently located near to the ski slopes, this Niseko hotel is within 1 mile (2 km) of Niseko-Shakotan-Otarukaigan Quasi-National Park, Annupuri and Niseko Moiwa Ski Resort. Niseko Annupuri International Ski Area and Kanro-sui are also within 2 miles (3 km).

Can I cancel my reservation for free at Niseko Grand Hotel and receive a full refund?

Yes, Niseko Grand Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Niseko Grand Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 43 out of 255 reviews
5 - Excellent 17%
Rating 4 - Good. 107 out of 255 reviews
4 - Good 42%
Rating 3 - Okay. 69 out of 255 reviews
3 - Okay 27%
Rating 2 - Poor. 22 out of 255 reviews
2 - Poor 9%
Rating 1 - Terrible. 14 out of 255 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities



3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

2/5 Poor

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Nice onsen with a mixed bath area. Many bugs in the room and old bedding and mattress. Old spiderwebs on the ceiling. Water damage on the walls. I suggest only visiting as a day trip to the onsen. They offered to clean the room when we mentioned the bugs, but we decided it was too uncomfortable to stay overnight and drove home instead.
Stayed 1 night in Oct 2021

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Onsen and dinner very good. Hotel come with shuttle bus to connect with snow resort.
Stayed 5 nights in Feb 2021

4/5 Good

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

1/5 Terrible

Verified traveller
Disliked: Staff & service, room comfort
No accommodation was made for illness.
We had to cancel due to the corona virus epidemic. My husband was already sick. No accommodation was made.
Stayed 7 nights in Feb 2020

4/5 Good

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was great. Staff were helpful. Building itself is old and needs a face-lift
Stayed 5 nights in Feb 2020

4/5 Good

Yeen Kee
Liked: Cleanliness, room comfort
Good stay but very poor Wifi services
4th time stay here to ski in Niseko Hirafu. Hotel location is isolated with limited transportation. at least has shuttle to ski resort but to Hirafu, limited time. Stay are fine but only the hotel Wifi is very bad. If the charge is more than $250, not worth staying during Ski period
Stayed 8 nights in Jan 2020

1/5 Terrible

Verified traveller
Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here. MISLEADING and rundown
Very disappointed with the beginning of our trip this place was horrible, dirty, run down and misleading. I have traveled all over the world and have never experienced a hotel like this. There was no description on this distance away from EVERYTHING. The shuttles are minimal and I want EVERYONE to know this. There is no description that a shower will not be in your room. You have to shower on a Community bench in the Onsen. I understand the culture, however there needs to be a description so everyone knows. The room was very run down and dirty. We had blood on our sheets. Walls are cracked.. carpet torn not updated.. I have never needed to write a review but I want everyone to know this place is misleading for people flying across the world for the snow.. The location is not best for people not having transportation especially at night if you want to into town. Taxis are difficult. When talking with the staff they had left an intern to run the front desk and she was not very helpful or educated on our issues and how to help the customer when there is an issue.. overall do not stay here if you really want to experience Niseko and it’s amazing snow. We ended up funded an amazing hostel and they made our experience epic.
Stayed 4 nights in Jan 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Verified traveller
Stayed 6 nights in Jan 2020