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"The hotel is great. The rooms are confortable and beautiful and the lake’s view is very nice. The food (dinner and breackfast) is delicious. The staff from the hotel is really helpfull. "

"Amazing service, staff spoke fluent English and were very accommodating. The free amenities and hot springs were incredible. I would love to visit again in the future. "

"This was a wonderful stay! The private in suite onsen was fantastic. The rooms were spacious and super clean. Staff were wonderful! Dinner and breakfast were some of the best we’d ever had. Definitely coming back. "

"Excellent stay. Free shuttle from Mt Fuji station. Staff had amazing service. Very hospitable."

"Amazing hotel for this cost. We can highly recommend to everyone."

"Nice hotel with good connectivity to express bus to various area and also have a free shuttle service."

"Staff is very nice and the amenities were amazing. It was amazing to leave the door open on the river side and use it as white noise/use the bath!"

"I love their breakfast. Their shuttle from hotel and to the station is awesome. The staff are nice"

"You need to make a reservation at the hotel in advance if you would like to eat there. Otherwise there are a lot of nice places around the lake. "