London Richmond Palace Hotels

"Dreadful "

"Great location, great rooms, excellent care by staff."

"This is our go to hotel at Heathrow and we always have a great stay - staff are friendly and efficient - Derick at the bar is always on point and friendly, as are all the team. Quirky, fun, clean spaces. Have eaten there in all previous stays, simple fare but good - tried the newly opened Karak Chaai a short walk from hotel - brilliant and very well priced. Only down side is no luggage storage but understand on security and space - apart from that this is always the best option in the Heathrow area and served by Hoppa buses H2D and H5D with a frequent service. Breakfast is great value if you have time and they give free tea / coffee day time which is positive - I always use the car park which is well priced and secure. Booking again soon for the next trip - keep up the great work team Moxy!"

"Lovely clean hotel and friendly close to station. Breakfast had plenty of choice but was not very hot. There were some hairs on the floor in the bathroom and shower. Some tatty bits and pieces. No plug socket where kettle is and no sockets near bed. "

"Very basic …….. I know it’s called ibis budget but I would expect to get tea/coffee making facilities in the room you used to as I have stayed here before this has obviously been taken away very penny pinching!!!! "

"This hotel is giving 5 star BUT no phones in the rooms is DIABOLICAL. If you need ANYTHING...you have to go downstairs for help...liiiiikkkkeeeeee, what?!"

"The room was very large, nice bathroom, friendly staff and warm pool. Breakfast offerings were varied. The only downside was the bed, it was so soft, and the pillow had no substance so I woke up in the night uncomfortable. Generally a good price for the area though."

"Very convenient but rent car "

"The staff were so good. I travelled with elderly parents and they helped with our luggage. "