Front of property – evening/night

Reviews of Pacific Crest Hotel Santa Barbara

3 out of 5
Pacific Crest Hotel Santa Barbara
433 Corona Del Mar Drive, Santa Barbara, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 662 out of 863 reviews" "
Rating 8 - Good. 134 out of 863 reviews" "
Rating 6 - Okay. 28 out of 863 reviews" "
Rating 4 - Poor. 14 out of 863 reviews" "
Rating 2 - Terrible. 25 out of 863 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. On property parking. Walkable to beach and boardwalk area. No issues with stay.
Response from Anastasiya on 18 May 2024
Dear Jason,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our great location, convenient on-property parking, and proximity to the beach and boardwalk area. It's always our goal to provide a seamless and enjoyable stay for our guests, and we're thrilled that we succeeded during your visit.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Pacific Crest Hotel Team

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel close to the beach. Staff are so nice and helpful.
Stayed 3 nights in Apr 2024
Response from Anastasiya on 18 May 2024
Dear Mary,Thank you so much for your delightful review! We're thrilled to hear that you had a wonderful experience at our hotel and enjoyed our proximity to the beach. Our team works hard to provide exceptional service, and it's truly rewarding to know that their efforts made your stay memorable. We appreciate your kind words and hope to welcome you back for another fantastic stay in the near future!Warm regards,Pacific Crest Hotel Team

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Property is older, but super clean, super cute, and the decor is nice and relaxing. The problem we had was in the early AM; we could hear the sounds of the water pipes making loud ticking noises in the interior walls. I’d stay here again, but in a different room.
Stayed 1 night in Mar 2024
Response from Anastasiya on 18 May 2024
Dear Laura,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our property clean, cute, and enjoyed the relaxing decor. Your satisfaction is our top priority, and we're glad that these aspects of your stay met your expectations.We apologize for any inconvenience caused by the noise from the water pipes in the early morning hours. Please know that we take your feedback seriously, and we will address this issue promptly to ensure a more peaceful stay for our guests in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable experience in a different room. Should you choose to stay with us again, please don't hesitate to reach out to our team, and we'll do our best to accommodate your preferences.Thank you for choosing to stay with us, and we look forward to the possibility of hosting you again soon.Warm regards,Pacific Crest Hotel Team

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
The bathroom floor needs to be replace..but overall a nice place
Stayed 1 night in Apr 2024
Response from Anastasiya on 18 May 2024
Dear David,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your kind words about our hotel overall.We apologize for any inconvenience you experienced with the condition of the bathroom floor. Please rest assured that we take your comments seriously, and our maintenance team will address this promptly to ensure that all aspects of our accommodations meet our guests' expectations.We hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Warm regards,Pacific Crest Hotel Team

10/10 Excellent

Tiberiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Apr 2024
Response from Anastasiya on 18 May 2024
Dear Tiberiu,Thank you so much for taking the time to share your feedback on your recent stay with us. We are thrilled to hear that you found our service excellent during your time here at our hotel.Providing exceptional service is at the heart of what we do, and it's always rewarding to know that our efforts have made a positive impact on our guests' experiences. Your kind words truly motivate us to continue delivering top-notch service to all our guests.We hope to have the pleasure of welcoming you back for another fantastic stay in the near future. Until then, safe travels!Warm regards,Pacific Crest Hotel Team

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay! Will definitely be back so clean, affordable, and comfortable!
Response from Anastasiya on 18 May 2024
Dear Leslie,Thank you so much for your glowing review! We're absolutely thrilled that you had such a fantastic stay with us. Providing a clean, affordable, and comfortable experience is at the heart of what we do, and we're delighted that we could exceed your expectations.Your kind words are truly appreciated, and we can't wait to welcome you back for another wonderful stay. Should you need anything to make your next visit even more memorable, please feel free to reach out. Until then, safe travels!Warm regards,Pacific Crest Hotel Team

10/10 Excellent

Gaya

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that the floors were wood floors and not carpet as there is the tendency to smell when its carpet. The staff were very nice, friendly and accommodating. I enjoyed my stay very much and will return.
Stayed 1 night in Apr 2024
Response from Anastasiya on 18 May 2024
Dear Gaya,Thank you so much for taking the time to share your experience with us on Expedia! We're thrilled to hear that you loved our choice of wood floors.It's wonderful to know that our staff made your stay enjoyable with their friendly and accommodating service. We strive to provide top-notch hospitality, and your kind words validate our efforts.We can't wait to welcome you back for another fantastic stay! If there's anything specific you'd like for your next visit, please don't hesitate to let us know.Warm regards,Pacific Crest Hotel Team

10/10 Excellent

John, Menifee

Stayed 1 night in Feb 2024

6/10 Okay

maritza

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

asya

Stayed 1 night in Feb 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, room comfort
Very pleasant and friendly little place just blocks from the beach.
Stayed 2 nights in Feb 2024
Response from Miriam L. on 21 Feb 2024
Hi Dean, We're glad you liked our property and enjoyed its proximity to the beach. We hope to welcome you back soon for another enjoyable stay! Cheers, Miriam L.

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so impressed by the hotel. The room was very clean and the location was amazing. The beach is a less than 5 minute walk. We loved staying here and hope to come back soon.
Stayed 1 night in Feb 2024
Response from Miriam L. on 19 Feb 2024
Hey Sheila, thanks for the awesome review! We're thrilled to hear that you loved our hotel. We’re lucky to have the beach just a short walk away! We can't wait to welcome you back for another wonderful stay! Cheers! Miriam Lopez

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great - convenient to downtown SB. The exterior was a bit tired but the rooms were updated and very clean, comfortable. Good "bang for the buck".
Stayed 2 nights in Jan 2024
Response from Miriam L. on 19 Feb 2024
Hey Paul, thanks for the feedback! We're glad you found our location convenient and enjoyed your stay. We appreciate your comments and feedback and will take them into consideration. We hope to welcome you back again soon! Best, Miriam Lopez

6/10 Okay

Karen

Liked: Cleanliness, staff & service
You cannot pull your car into a drive to check-in because there is no driveway. There is one spot on the street to use while you check-in. Construction noises at the hotel work me at 7:30. Bed was not comfortable.
Stayed 1 night in Jan 2024
Response from Miriam L. on 19 Feb 2024
Karen, thanks for sharing your experience. We're sorry for the inconvenience with parking and the noise from construction. We'll take your feedback on board and work to improve.

10/10 Excellent

shana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great little hotel. Everything was just right.
Stayed 3 nights in Jan 2024

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service
Got a good deal on a room while visiting SB. The room looked nice, was fine for one night. Pros- plenty of parking, bed was fine, shower pressure was great, easy walking distance to the beach. Was quiet at night except when others nearby opened and closed their front door. Cons- floor had a slipperiness to it, like there was a film from the cleaning solution. Air unit has a very bright light and was very bright at night. At 9am very loud construction started and we were up watching tv while getting ready and it was so loud we couldn’t hear our tv. Looked like they were doing a lot of renovations so not sure if this issue will be resolved anytime soon. Also no soap in the shower containers and when we went to the office to get some, all they had were bars of soap. For a good deal, I’d stay again for one night. Would consider elsewhere for longer stays.
Stayed 1 night in Jan 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Joseluis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms with everything that you need for a getaway from your daily routine. Really close to the beach and not far at all from Santa Barbara pier
Stayed 2 nights in Jan 2024
Response from Miriam L. on 19 Feb 2024
Hey Joseluis, thanks for the review! We're glad to hear you enjoyed your stay at Pacific Crest Santa Barbara. It's great to know you appreciated our proximity to the beach and the Santa Barbara pier. We hope to welcome you back for another visit soon! Best, Miriam Lopez

10/10 Excellent

Costen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever!
One of the best hotel stays in recent memory at this price point. Very large renovated room, clean pool, central to everything, crazy quiet. 12/10!
Stayed 1 night in Jan 2024

10/10 Excellent

Lennie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded my expectations. Cute and quaint spot. Comfortable bed. Clean.
Stayed 1 night in Jan 2024

10/10 Excellent

MAZIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Badis

Stayed 1 night in Jan 2024

8/10 Good

Alaine Sigua

Stayed 1 night in Jan 2024

6/10 Okay

Abiel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was that the tv never work
Stayed 1 night in Jan 2024

10/10 Excellent

kELLY p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay!
We love this hotel and always have a great stay when we travel to Santa Barbara. Perfect location, quiet and clean. Wonderful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills but very nice property and staff, my room was very clean, they are currently updating other units, there was construction while I was there and it was not a nuisance. I would stay again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and would stay there again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Peter

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Nguyen

Disliked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Norbert

Business traveller
Disliked: Cleanliness, staff & service
Location,is good, close,to most,things ,one would need
Stayed 3 nights in Dec 2023

8/10 Good

alma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem great location Very cute rooms Only downside some water leakage by sink in restroom But will still return
Stayed 1 night in Dec 2023

10/10 Excellent

Beatriz Iliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación e instalaciones lindas y remodeladas.
Stayed 1 night in Dec 2023

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my quick one day getaway, room was decorated cute and very clean. The only thing was that I ended up next to a room that after 8pm, I began to hear people come in and out of the room, along with hearing packing tape being used. Despite that hiccup I would definitely stay again.
Stayed 1 night in Dec 2023

8/10 Good

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Elizabeth

Stayed 2 nights in Dec 2023

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice hotel close enough to the beach that I could see the water from my room. The only thing that I wasn't thrilled with was that the wifi stopped working.
Stayed 1 night in Dec 2023

10/10 Excellent

Hans

Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

robert, santa barbara

Stayed 1 night in Dec 2023

8/10 Good

Steve

Liked: Staff & service, property conditions & facilities
Very clean and pristine location
Stayed 1 night in Nov 2023

10/10 Excellent

Eleonora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a delightful stay at the hotel! The atmosphere was inviting and felt more like staying at a friend's place than a hotel. The convenient location, just a short walk to the beach, made our experience even better. Highly recommended!
Stayed 1 night in Nov 2023

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very clean! Had everything we needed.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Travelled with partner
Hidden gem! Great location, spacious room, ocean view!
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for my needs an very short walk to beach. Staff was very nice and helpful. Room was spotless and bed was comfortable. Room was small, but priced accordingly. There was onsite as well as street parking. I would definitely stay again when in the area.
Stayed 1 night in Nov 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, flash back in time! Room was very comfortable, clean and well appointed. Less than one block to the beach, minutes away from excellent dining.
Stayed 2 nights in Nov 2023

4/10 Poor

Marte

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No venting in bathroom, window coverings not functional, property requiring maintenence.
Stayed 1 night in Nov 2023

10/10 Excellent

Carri

Stayed 1 night in Nov 2023