“I was pleasantly surprised by the exceptional five-star service at KK Sapa Hotel. The rooms were clean and very comfortable, and the bathroom had great water pressure and temperature, perfect for a hot shower after a long hike. We stayed during Christmas, and the hotel had a wonderful festive atmosphere with beautiful decorations. On Christmas Eve, they offered complimentary mulled wine, gingerbread, and fruits in the lobby for an hour, which I really appreciated.
The hotel also has a gym and……
“Mr Nam is an excellent customer service staff. The laundry services is quick and well priced. All the staff, housekeeping and dining were all respectful and courteous! We will definitely come back! Thank ypu:)”
“Nous avons eu un super accueil avec un thé chaud. Nous sommes arrivées avant le Check in et notre chambre était déjà disponible. Nous avons aussi pu laisser nos bagages toute la journée le lendemain. Personnel très gentil et attentionné.
Nous ont aidé à réserver nos activités.
Secteur très central.”
“mr. Dau was really helpfull. breakfast was good. my room definetly the besttt!!! i got the best view ever but sadly the first day it was cloudly so i cant ser the mountain. ”
“Die Unterkunft und das Personal, haben mich wie ihr Familien Mitglied angenommen und behandelt! Ich habe mich total Pudelwohl gefühlt, sehr zu vorkommen und hilfsbereit. Ich freue mich schon auf meinen nächsten Besuch in SaPa, meine erste Anlauf stelle für die Übernachtung ”
“Had the most gorgeous view of the mountain. The hotel is close to restaurants, cafes, city center, and tourist spots. Be sure to try the Chestnut cakes sold near the hotel.
The owner and staff are really helpful. They're like a close-knit family with Pam as the big sister. She is always willing to help and answer our queries. She's simply the best! ”
“Fantastic small hotel. Pool cold, small but OK. Breakfast adequate. Front desk extremely helpful in organizing our activities and onward travels. We are going back.”
“Provided basic room with teeth brush and shower gel, but the bed sheet had small holes and towel had hole too. No heater, only electric blanket under the bed sheet. No elevator, but owner helped to move suitcase to u floor.”
“J ai passé 15 jours au Vietnam et c est mon meilleur hôtel . Tout était PARFAIT .
Le personnel attentionné , efficace , d une extrême gentillesse, allant aux devant de nos besoins .
Situation géographique parfaite , vue dur le lac . Chambres grandes , propres ..
Peut déjeuner excellent.
Merci et bravo à toute l équipe
Marie ”
“Absolutely amazing views, and such a comfy room. We had an electric blanket and a heater. We opted for the room with the bath tub and it was so cozy!!!
You have to bear in mind this budget luxury and not everything is perfect in terms of appearance but it was still such a love lovely hotel. It included a great breakfast, moped rental, laundry service and even excursion.
I could not recommend this place more!!!!”
"I was pleasantly surprised by the exceptional five-star service at KK Sapa Hotel. The rooms were clean and very comfortable, and the bathroom had great water pressure and temperature, perfect for a hot shower after a long hike. We stayed during Christmas, and the hotel had a wonderful festive atmosphere with beautiful decorations. On Christmas Eve, they offered complimentary mulled wine, gingerbread, and fruits in the lobby for an hour, which I really appreciated.
The hotel also has a gym and a pool, and despite the cold winter in Sapa, the indoor temperature remained very warm. One of the best touches was that we could still shower on the pool floor after checking out, perfect for freshening up after hiking. The hotel is impeccable in both hardware and service, and the breakfast buffet had a wide variety of delicious options. Highly recommended!"