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"We had a very quick one night stay. It was fine for that. The elevators could use a fresh paint job and the plumbing in the rooms was very loud when you turn on the sink. Clearly an older building. However, what was most disappointing was the inaccurate information about the amenities. I chose this hotel because of the free hotel airport shuttle. When I called before I arrived in Syracuse to confirm shuttle arrangements, I was told that that the shuttle is not offered after 4pm on Sundays through Tuesday. So we had to Uber. Also, the hotel listed that there is a restaurant onsite. We planned to go there for a quick breakfast. But, once we arrived at the hotel, we were told that the restaurant is closed on Mondays and Tuesdays. So the amenities that are listed are not fully available. These limited hours should be listed online. False advertising is not good customer service."

"I didn't stay here. I received a phone call that the property was undergoing renovations and were having electricity and plumbing issues "

"The breakfast eggs were ice cold. Building room had water damage in the corners, windows were cloudy.Tub had rust stains bathroom sink had no stopper. Entry, sidewalk was in poor condition Exterior condition of the building not great room definitely didn't look like what was pictured in the ad.Nor did the outside of the hotel"

"Place was very close to our event and breakfast was included. "

"There was hair in the tub, on a folded towel, in the sink, shower walls. Room smelled like cigarettes. But they did give me one extra hour late check out. Would I stay there again. A BIG NO"

"The best hotel in Syracuse "

"Nothing"

"Easy to get to, breakfast out early, but bathroom sink was covered in toothpastebetc, and desk had food stuck to the front of it. Left only one towel and for two people, but staff were really nice and helpful."

"Everything was good overall. "