East Syracuse Hotel with Pool

"I checked out 3 minutes after arriving. I was suppose to get refunded because I never officially checked in. This property should be removed from your list. Very unsafe with loitering and unkept. How do I go about securing my refund? I was told it would be automatically generated since I was there less than 15 minutes "

"Very clean and good people and foods"

"All good"

"Dirty. Clearly not cleaned in between guests. Urine on toilet, sticky liquid on bedside table, previous persons trash on floor. Was too tired to complain; definitely won't stay again. "

"For being a “higher”end hotel. A lot of “quick fixes” were made in the room we stayed in. Cosmetically the room needs work. "

"We were very happy with every part of our stay, from check-in to check-out. "

"The room was great the staff was wonderful except one the pool was closed I guess so to the season but overall great experience "

"Not great when maybe too fully booked. When checking in the reception changed our room and said that Expedia had booked handycap room in error. Bed sheets did not fit the beds in our double Queen room and one of the beds had dried food that was maybe trapped in the wash but disgusting when I pulled the blanket back to get in bed. I did not like the crowded breakfast area and was not able to get any breakfast."

"We had a great era and the staff was amazing! Highly recommend"