「I booked this hotel through Expedia and then my father’s health took a drastic turn for the worse. He then passed away and his services were scheduled for one of the dates I had booked. Being 7 hrs away from the hotel I cancelled my reservation and requested a refund. After reaching out to Expedia twice they said they were waiting to hear back from the hotel manager. It has been at least 2 weeks and still nothing. I’m very disappointed in Holiday Inn.」
「I booked this hotel through Expedia and then my father’s health took a drastic turn for the worse. He then passed away and his services were scheduled for one of the dates I had booked. Being 7 hrs away from the hotel I cancelled my reservation and requested a refund. After reaching out to Expedia twice they said they were waiting to hear back from the hotel manager. It has been at least 2 weeks and still nothing. I’m very disappointed in Holiday Inn.」
Andy