South Portland Maine Mall Hotels

"It was a beautiful and clean property. Loved the room. Beds were comfy and even hallways smelled good. Clean rooms. Would most definitely stay again"

"Checked in with the patient front desk staff (patient=f..ng slow), headed to room and looked fairly clean until I put down the toilet seat and there was definitely urine on it, so I headed to swap rooms at the front desk. New room right next to the other dirty one and the bathroom again; had hair all over it... Before I went up I had told the front desk guy that the new room was next to the old one and that the same person probably cleaned it, and it would be more likely to have the same issues and it sure did.....I was up since 3am and drove 6 1/2 hours that day, I was checking in at 10pm, so yeah I was pissed. Shame!!! the last few times have been a let down, time to find a new place, there's more to tell but why bother...how difficult is a clean bed and a clean bathroom for f$%# sake.....ever heard of quality control!!"

"Breakfast is great! Love the omelet station. Always loved staying here, but you really upset us with having to pay for parking. It’s not like you are in a tight city spot where you don’t have plenty of your own parking lot property. The excuse of people potentially parking there long term due to the airport being next door is lame as well. Just give your own guests a daily parking pass with their daily stay at your hotel, and that would suffice. We were told also that the hotel likes the revenue too. That’s blatantly telling everyone that it’s just another way to make you more money. WTH! If you want to make more money, raise your rates, and don’t hide behind a parking fee to do it. Bad business choice right there, leaving a bad taste in your customers mouths. It’s still a great spot, with all the great things we love from before, but just raise your rates and do away with the parking fee. Much more honest way to make money. "

"Our room was very clean and nice. The staff were helpful and kind. Breakfast was a great selection of everything you could possibly want."

"The room was clean and the place was neat and tidy"

"Excellent"

"Very small bathroom. Breakfast was disappointing. "

"Staff was excellent! The pool was out of service and the gentleman called their other property and got us into their pool seeing how that was the whole reason we came to the hotel cause my grandkids love the pool! The sofabed’s sheet kept coming off! The breakfast buffet was pretty good. Wish they had more baked goods, like danishes or cinnamon rolls"

"What a lovely experience! The hotel is beautiful and the staff are friendly and knowledgeable. I brought my mother for a restful home away from home experience. She is 88 years old and experiencing health problems. Our window overlooked the Portland Jetport and she spent all day watching the planes take off and land. She told me the colors of each plane and the name of each airline. Thank you for making our stay so memorable."