下哈德遜河谷 歷險假期之旅

太差勁了，冷漠的前台，只會要小費的門童，吵雜的大廳跟環境，房間老舊沒有mini bar, 除了地點距離時代廣場近，絕對踩雷，毫無性價比，不可能再回住。 網站的照片皆屬照騙，不要上當。

設施老舊、配置不恰當，房間WiFi、電視無訊號跟櫃檯反應態度消極，兩晚皆無法使用，索取不需打掃的牌子，到退房都沒有送來，非常糟糕的體驗。

房間牀單有黑點，房冷氣機嘈，有一女前台員不太友善，等服務員很久才有人幫助！

Before my stay, the hotel processed a charge I did not expect based on my booking. I emailed asking for the General Manager, and a reservations agent replied without addressing my concern. At check-in, the front desk said it was not something she could help with. No one with authority ever responded. I was told at check-in I’d receive a text for contacting the front desk. It never came, and there is no phone in the room. The next morning the front desk was empty, with the lights and computer off. Entry at night is by door code. One evening a loud fight broke out in a neighboring room, and the hotel’s listed number reached someone off-site who didn’t know whether anyone was on the property. No one called back, and I ended up contacting 311, who sent police. The room had a sticky spill on the floor, a coffee maker that shook and made strange noises until I unplugged it, no shower shelf for toiletries, and outlets you have to get on the floor to reach. Towels were thin and rough. I expected basic follow-through and a way to reach staff. Don’t count on anyone being at the front desk.