English Riviera 3 Stars Hotels

"At the busy time of day when the majority of guest eat, the staff still cooe and keep an eye on what needs replenishing with the hot breakfast."

"Lovely vew from our room staff could not have been more attentive will definitely go back "

"I’ve stayed at this hotel previously and had a positive experience, which makes this visit particularly disappointing. One of the main reasons for booking was the advertised use of the pool. However, on arrival we were informed there is a £10 per person charge to use the facilities. This was not made clear at the point of booking. Had this been clearly stated, we may have considered alternative options. When raising this at reception, the response we received was unexpectedly poor. Rather than acknowledging the concern, the receptionist was defensive and dismissive, stating it was “our problem” and that we should take it up with Hotels.com. She also mentioned they only advertise through Expedia, despite the fact we had booked through Hotels.com. What was most disappointing was not just the additional charge, but the tone and lack of customer care. There was no attempt to understand our position, no apology, and no effort to resolve the situation. The interaction felt cold and unhelpful, which significantly impacted our impression of the hotel."

"The rooms need refurbishmant but very clean and quality bathroom with good shower. Comfottable bed and lovely staff. Very good value for the money. No breakfast or dining faciliity but the hotel is close to the town centre and a few minutes walk to cafes and restaurants. Great parking."

"Amazing location, dog friendly hotel with friendly staff and a great breakfast. Views are amazing and the boat taxi is good fun! Parking available at no extra cost."

"A very nice stay, room and bed comfortable and spacious, nice shower. Bar well stocked, food in breakfast plentiful and well cooked. Staff efficient and friendly. Good sized car park. "

"The hotel was ok for the price i paid"

"The service was beyond the call of duty.. Breakfast was not exactly btilliant"

"The hotel was dated and looked tired from the outside and inside. The images online were very misleading and didn't look like the room that was promised. The room itself was very small but the bedsheets and towels were clean. The bathroom was in desperate need of being regrouted and cracked tiles needed to the replaced. The net curtains were dirty with cigarette holes in the them and there was a layer of dust on the valance. Even though the 'quite' times were meant to start at 10pm, we could still the music from the bar area long after this and we were on the 3rd floor. I've stayed in cheaper hotels that were a better standard than this...."