玛雅海滨 4 星级酒店, HK$337 起

“This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'……

“We had a wonderful stay at Barceló! Everything was great, from the delicious dinners to the drinks and service at the bars. The resort was beautiful, and the staff made our experience enjoyable. The only thing to note is that the beach area in front of the resort has some rocks, so water shoes are helpful. However, if you take a short walk to the next resort, the beach is absolutely beautiful with a much smoother sandy area and perfect for enjoying the ocean. Overall, we had a great vacation……

“AC in the room wasn’t working Outlets were coming out the wall Paying for room service at an all inclusive resort was mind blowing. It was boring pool party was not a party pool. Check in was horrible. They assigned you rooms that weren’t clean but they had some that were clean. Make it make sense. The pool bar bartenders had attitude refused to make drinks that were requested. Food was okay. Nice market plaza Steak house could have been better. Japanese food was good. Buffet lack flavor.”

“Great safe place with beautiful beach. Meant for families and not for partying”

“Clean rooms, helpful staff, lots of activities.”