马得桑岛 5 星级酒店, HK$1,014 起

“Disappointing Experience at Ritz Carlton, Koh Samui I had high expectations for my stay at Ritz Carlton, Koh Samui, but unfortunately, the experience was far below the standard I anticipated. Villa Room Issues: The villa I stayed in was surprisingly small, with old-fashioned decor. It also appeared poorly maintained, which took away from the luxurious experience you’d expect from such a high-end resort. Limited Amenities and Poor Housekeeping: The amenities were very limited, and basic items……

“去了蘇梅島已經有五次，今次住的酒店是最好的，早餐豐富，酒店員工有禮貌，服務好，剛好酒店隔壁的夜店有party，我們全部人玩得盡興，另外推薦酒店的spa ，價錢不貴，服務到位，酒店附近有不少食店，價錢平宜，特別推介一間在familymart門口的泰式河粉，味道不錯，唯一的缺點，是蘇梅島要面對的，就是水母的問題，我到沙灘裏游泳的時候，有點比針刺的感覺，希望當局能解決這個問題，不要浪費這樣美麗島嶼，之後會有第六次、或更多次到蘇梅島旅遊。”

“We just came back from Hyatt Regency Samui after a 6 nights trip. Honestly, it was a disappointment. We are a family of 4, with 2 under 5s, and we visit at least to one tropical destinations in asia per year. Hyatt Regency Samui does not worth the room rate, with the same amount of money, I can get much better hospitality in Bali or Malaysia. Communication: It feels saff do not fully understand our instructions, the replies on customer service is slow and usually does not solve our problems.……

“職員有禮積極 入住前的電郵溝通有效及迅速 早餐選擇豐富 渡假村活動內容豐富 海景泳池房的景觀無可挑剔 我們度過了一個難忘的假期 樂而忘返 ”