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「Very bad, old and dirty!!! This hotel is totally ruined my holiday. When I first arrived, I hope I can do a fast check in and order some food at the room because it is late. But the food is really disgusting. Also, the room cleaning service is awful and slow. I called front desk I need a room cleaning service, meanwhile I can get some food at the hotel. But when I finished my lunch. It took me an hour, but when I go back to my room, they don’t even start. After they finished the cleaning, there...

「Excellent stay at this wonderful property. Fantastic location with top notch Four Seasons service. Would definitely stay again. No real negatives at all but I do wish optional cleaning service was not over 200 per day」

「I was visiting Miami on business. I had never stayed in Sunny Isles. The Sunny embodied the attributes of impeccable customer service, hospitality, and amenities. Highly recommend to all visitors to their area. You will not be disappointed.」

「The showerhead in the bathroom is terrible. No matter how I close the shower curtain, a lot of water always leaks out onto the floor, and in the end the entire bathroom floor gets soaked.」

「Booked this hotel on Expedia when I got there. Came to know that the hotel is just booked not charged I specially specified 6 people but the room was very small and the hotel eas not cooperating to give extra bed or do something the tv in lounge was not working the hotel lobby staff was very helpful but it was not in there hand」

「This place is old, the balcony door was not working well, the elevators were not working well, most of the sockets were not working. The view was stunning but I would definitely book somewhere else next time.」