Crystal Palace Romantic Hotel

"Breakfast was superb even if I did set the toaster on fire. Shame decor on the first floor is dark brown. Makes it very dark and dreary. Staff are faultless. Can highly recommended The Strand Palace Hotel. "

"fantastic "

"Close to LHR although Hoppa buses were not timely but I had no issues on catching my flight. Streets near hotel were untidy with rubbish bags piling up along verges but neither comments are hotel issues. Staff were very professional."

"Love it! "

"The staff was awesome, very helpful and polite! Beds were very comfortable, and everything was top notch! Concierge went above and beyond to make our stay very pleasant! Would recommend this hotel! Definately a five star!"

" Beautiful suite with views of the Tower Bridge, and Saint Catherine Docks. Tower Bridges steps from the hotel along with shopping Tower of London is only about 200 feet away. Area outside the hotel can get crowded during the daytime. Restaurants in the immediate area are not that good so I suggest going to neighboring Whitechapel. I was strongly suggest taking Uber boats around town as it is a lot cheaper than taxis or an Uber car. "

"The service was amazing. Nalin at the front desk was incredibly helpful and accommodating- he made our stay perfect. Highly recommend! "

"Hotel in walking distance to Liverpool Station. Dining and shopping nearby. Friendly and helpful staff and good breakfast. "

"From the moment we checked in, Park Plaza exceeded our expectations—upgrading us to a beautiful suite and surprising us with two complimentary bottles of wine. After a full day of travel and sightseeing, unwinding in the wellness center’s serene pool and rejuvenating sauna was just what we needed. Every staff member we encountered was warm, attentive, and genuinely committed to making our stay memorable. Highly recommended for anyone seeking comfort, hospitality, and a touch of luxury!"