Pestana Group Funchal hotels

"We liked everything about this hotel…except problems with breakfast during our entire stay.. For the three days that we were guests at this lovely hotel, we found that there was just not enough staff to manage keeping the tables clean, getting adequate food on the buffet table, refilling the platters, putting out sufficient mugs, etc. The two staff members who were working were polite with our requests, and very respectful, but they just couldn’t do it all on their own. This needs to be rectified for the hotel to be truly deserving of a 5-star rating. "

"Loved this hotel! Excellent rooms, friendly staff and walking distance to the mall, restaurants, and bus stop! "

"The hotel is awesome. Very modern and clean. Perfect buffet breakfast. 5*. "

"Great staff"

"Great location and caring staff, with a few small improvements needed The location of the hotel is wonderful, and the island itself is absolutely beautiful. It would honestly be a shame to spend all your time just staying at the hotel — we explored the island, enjoyed the nature, watched the sunrises, and truly appreciated our time here. The reception staff were very kind and caring, which made our stay even more pleasant. Overall, we really enjoyed our experience. We especially appreciated the access to the sauna and the option to request a lunch box. Since we chose to wake up early to watch the sunrise and explore the island, we unfortunately never made it to breakfast (even though it was included in the price), so the lunch box option was very helpful for us. However, there are a few things that could be improved. There were no slippers in the room, which would have been a nice addition. Also, the lunch boxes were inconsistent: one morning it was prepared only for one person (even though there were two of us), the next day it was for two people, and on the third day again only for one. We were not sure why this happened. Another issue was the strong smell in the room upon arrival. It smelled heavily of chlorine, almost like a hospital. It made the first night quite uncomfortable. Perhaps adding some light room fragrance or sachets could help create a more welcoming atmosphere. Overall, we had a good stay and enjoyed our time on the island. With a few small improvemen"

"Amazing place to stay! Great service too! 10/10"

"The amenities and the location is wonderful "

"We love Porto Mare and have stayed a few times before. The facilities are great and the staff are very welcoming! The breakfast buffet is the BEST! This time we bought the three dinners at Atlantida restaurant, all of which we fab but the fish and seafood night was the highlight! Our room was clean and had a lovely view over the gardens We’ll be back in 2026 :)"

"Excellent short stay in an upscale hotel. Wonderful friendly staff. Very tasty breakfast with good selections. Comfortable and updated room. The hotel smelled new renovations which were obvious in the corridors and bathrooms. Would highly recommend."