Hakone Hot Springs Family Hotel

"Clean room, very nice staff, great food"

"Extremely generous customer service and excellent breakfast and dinner choices"

"The service was truly exceptional and of the highest standard. Staff themselves bring the quality of service top-notch on your table, you can experience what is meant to be the Japanese service is. Highly recommended."

"Very old traditional Ryokan. Beautiful garden/riverside views. We did not realize that there are no private baths - that was a big surprise but we were only there one night so it wasn't that problematic. Staff were very accommodating and Google Translate made communication very easy."

"Lovely hotel although a bit older building. Staff was very helpful and spoke english well so no issues on communication. Baths do not allow tattoos though. "

"This was a beautiful property. Everything was clean, updated, and easy to find. The host left a very helpful instructional booklet describing how to use all of the amenities, and even instructions on how to best prepare the food. Overall it was a wonderful stay and we would love to stay here again!!"

"Location was close to our activities around Lake Ashi. House is clean and has room for up to six. "

"良かったです"