Shenzhen International Foreign Trade Center Hotels

"Location: Very centric, convenient. Next to a metro station and a 5-minute walk to Dongmen Street. Breakfast: It's decent, not a huge variety but it's ok. The only recommendation that I have is to purchase food warming trays for the hot food as many items were on the cold side. Coffee is good, but they also give you some complimentary coffee/tea vouchers plus 3 coupons for 50% off on drinks to be used at the coffee shop in the lobby area. Laundry: Huge plus and it's complimentary! There are 3 "smart" washers (one doesn't need to add detergent to the load as it does so automatically), and 3 dryers. There is also a steamer/iron in the laundry room. Staff: The staff (from the top down) are fantastic and very customer-centric. They speak only Mandarin and some Cantonese, but they try their best to answer any question/query/request one may have by using a translation app. We met Alex (duty manager) by chance and he answered all our queries in a pleasant manner. I asked one of the staff to show me how to use the steamer and even when she didn't know much, she went to get someone who did to assist me. I requested a taxi to go to the airport the day before, and the taxi came on time. Those are a few examples of the great customer service we got during our stay. Clean room: Rooms are perhaps on the small side, but are clean and modern. There is an automatic night light which comes in handy when waking up in the middle of the night to use the toilet. The bathrooms all well equip"

"Clean room. Safe"

"Great location, decent sized room, friendly staff. Overall was a good experience, would not hesitate to recommend "

"Yes "

"Can’t get a good coffee."

"The hotel was beautiful. The room was fantastic, and the view was outstanding."

"Lovely spacious room and a cozy bed with a very modern design located in a convenient area"

"Clean room and spacious. Breakfast was good with wide spread "

"Breakfast buffet was decent enough with a big enough spread of Western and Chinese dishes. Staff were all very professional, helpful and service orientated. Location of the hotel is great , quite close to train and shopping mall and other eateries Only drawback is hotel property is considered old and needs an overhaul "