牙買加綠色/環保酒店

「Let me start by saying that if it wasn't for the staff, I’d give Azul 2 stars. My husband and I were returning guests from 2021, expecting an improved post-pandemic experience, but our loyalty wasn't even acknowledged. ​First, the liquor request runaround was completely unnecessary. Before arriving, I coordinated with the resort (Janice) regarding liquor lists, pricing, and the spa menu. I was told my request for Hennessy VS would be handled upon check-in. It was not. Staff sent us hunting...

「Overall; the service was outstanding!」

「The computer system had a problem and we made a purchase in the gift shop and was charged 3 times. After some back and forth the front desk finally took off the extra charges. Other than that it was really nice. Could use some more entertainment though.」

「It is a good hotel,my forth time,but the check in is hard ,I had waited for more than 3 hours to wait for a room.」

「The atmosphere is attracting me, the smile of all colleagues moved me very well. Thank you for providing everything there, really appreciated. 」