倫敦英皇十字聖潘克拉斯酒店住宿推介

「Terrible service, huge disappointment overall. 」

「room is good, male staffs are nice, female staffs are a bit arrogant as a customer service staff. breakfast have a good range of choices but the quality of the food needs improvement, especially need to work on keeping the food warm enough for certain dishes 」

「The location is excellent and convenient, with many delicious restaurants nearby and Granary Square within walking distance.」

「You would expect a little more from a 5 star hotel but the check-in process is not very welcoming… we are a family of 3 with a small child plus two big luggages… when we arrived, no one offer a hand to move the luggages up the staircase to the main reception area… in fact, no one is there… so we have to move the heavy suitcases ourselves… the check in is relatively quick but the staff is cold… so it’s quite unpleasant to begin with… we decided to have dinner at the Fitz’s but the table they...

「非常糟糕的体验，服务员清洁工作很不到位，房间残留着浓厚的体味，每天的免费水永远记不得送来。早餐非常简单又很单调，前台印度小哥服务一点都不热情。」

「Ok」

「房間雖然细少，但設計巧妙的能利用室内每寸空間，所以是夠用的。地方尚算整齊清潔，早餐美味及豐富！」

「Nice」

「all good, good location to the pubs, shops」

「The washbasin in my room is broken and not usable. The staff came to my room for two times trying to fix it which i greatly appreciated , but he couldn't solve the problem. 」

「對我這樣的亞洲客人來說，需要適應沒有空調的部分。 整個街區很方便，飯店人員負責也都很棒。 因為是老公寓，帶小孩入住可能要多注意點隔音的問題。」

「Excellent location. The hotel decor is cute. 」