倫敦英皇十字聖潘克拉斯酒店住宿推介

「Terrible service, huge disappointment overall. 」

「The location is excellent and convenient, with many delicious restaurants nearby and Granary Square within walking distance.」

「職員有禮貌，但清潔不到位」

「位置很好、清潔很好、推薦入住！」

「all good, good location to the pubs, shops」

「room is good, male staffs are nice, female staffs are a bit arrogant as a customer service staff. breakfast have a good range of choices but the quality of the food needs improvement, especially need to work on keeping the food warm enough for certain dishes 」

「You would expect a little more from a 5 star hotel but the check-in process is not very welcoming… we are a family of 3 with a small child plus two big luggages… when we arrived, no one offer a hand to move the luggages up the staircase to the main reception area… in fact, no one is there… so we have to move the heavy suitcases ourselves… the check in is relatively quick but the staff is cold… so it’s quite unpleasant to begin with… we decided to have dinner at the Fitz’s but the table they...

「Great apartment everything we needed v helpful host! 」

「非常糟糕的体验，服务员清洁工作很不到位，房间残留着浓厚的体味，每天的免费水永远记不得送来。早餐非常简单又很单调，前台印度小哥服务一点都不热情。」

「Nice」

「房間雖然细少，但設計巧妙的能利用室内每寸空間，所以是夠用的。地方尚算整齊清潔，早餐美味及豐富！」

「服務十分好，因為要早上7點check out而未能吃到已包括的早餐，酒店服務員安排前一晚送入房給我們， 等我們check out後可以帶走早餐上火車吃，安排得十分好👍」

「房間算清潔, 亦有 usb 充電, 夾萬是壞的, 電視很細, 隔音很差. 最重要的是員工服務態度超差, 不僅是員工, 經理也是一樣. 例如想問他們有沒有浴帽提供, 回應的是: "我們沒有, 你都看到我是沒頭髮的, 所以我們沒有. 最後想講, 價錢一點也不平, 雖然叫 Hotel, 但比 B&B service還差, 除了地點近之外, 其他不值一提, 總括來說 - 無下次 !!!!」

「The location is convenient but a bit noisy at night!! The room is small but overall acceptable. However, the towel provided is so dirty with hair from previous user?」

「Ok」