倫敦英皇十字聖潘克拉斯酒店住宿推介

「It is great as usual. Best choice in London」

「room is good, male staffs are nice, female staffs are a bit arrogant as a customer service staff. breakfast have a good range of choices but the quality of the food needs improvement, especially need to work on keeping the food warm enough for certain dishes 」

「Terrible service, huge disappointment overall. 」

「You would expect a little more from a 5 star hotel but the check-in process is not very welcoming… we are a family of 3 with a small child plus two big luggages… when we arrived, no one offer a hand to move the luggages up the staircase to the main reception area… in fact, no one is there… so we have to move the heavy suitcases ourselves… the check in is relatively quick but the staff is cold… so it’s quite unpleasant to begin with… we decided to have dinner at the Fitz’s but the table they...

「非常糟糕的体验，服务员清洁工作很不到位，房间残留着浓厚的体味，每天的免费水永远记不得送来。早餐非常简单又很单调，前台印度小哥服务一点都不热情。」

「The location is excellent and convenient, with many delicious restaurants nearby and Granary Square within walking distance.」

「職員有禮貌，但清潔不到位」

「Excellent location. The hotel decor is cute. 」

「It’s remote management so it’s was some miss communication before arrival and check in 」

「Excellent service. Staff are very friendly, kind and helpful」

「Ok」

「客房ok，還算清潔，如果 前台常有人住守就最好 」

「The location is convenient but a bit noisy at night!! The room is small but overall acceptable. However, the towel provided is so dirty with hair from previous user?」

「Nice」