凤凰城凤凰城美国家庭球场附近酒店

“Front desk staff/maintenance staff were great. However, a particular female employee (perhaps cleaning staff) was EXTREMELY RUDE AND ABRASIVE to my wife. We had a problem with the door handle to front door of our room. Front desk staff told us how to get it to open. Next day still had the problem. My wife asked a cleaning staff lady if she could open the door. She said my wife had to go to front desk. My wife went to front desk, they walked back to room to assist. My wife was telling……

“We arrived and checked in fine. There were drug addicts surrounding the place. The pool was DIRTY. And open to the street for the people on drugs and doing drugs to watch. After checking I noticed the door didn’t close or lock properly so we had to move rooms. The staff was nice but the gave us keys that were not activated so it made the transition super frustrating . In the the middle of the night in the new room there was noises coming from someone trying to enter the door! Over and over to……

“卫生较差，毛巾老旧，停车位免费”

“Feels safe. Parking convenient. Can always smell some cigarette smell. Fire alarm batteries were not in there at first, they added it after I reminded. Black holes on wooden floor make by cigarettes everywhere which feels a bit bad.”

“I booked a room with two beds, but when I checked in at the destination they said they didn't have any rooms with two beds available. I was already really tired, and I wasn't happy with the room I booked in advance. My family and I had no choice but to cram into one bed and sleep, which was a really bad experience”

“The rooms were clean. The staff is nice. They also have gates that are accessible only with the room key. So nobody else can go in and out of the parkinlot. They also have breakfast but we never woke up early enough for that.”

“We have stayed in this hotel for a couple of years but this time there was a lot of cockroachs”

“Supermarket is beside, and hotel provide oven and microwave, pretty convenient.”

“it is normal”

“ok”

“前台服务太差”

“👍”

“好”