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"The thoughtful staff, excellent kaiseiki dinner made our stay a fabulous one. The property is well kept & we experienced warm, Japanese hospitality - from lunch recommendations, snowball toys, to free flow drinks at the lobby and room. We loved Shibu Onsen town & Shibu hotel made it all the more special. The Onsen was great especially during winter. "

"futon was v comfortable and service impeccable."

"Love proximity to train station and other transportation hub. Breakfast buffet was great"

"The private onsen in our room was highlight of our stay. Staff was the best, everyone were helpful and efficient. There is a free shuttle to the snow monkey park. "

"Breakfast and dinner were very good. Staff great. Accommodations were basic and old. Far away from everything!"

"We loved the hotel and thought that the neighborhood was absolutely beautiful. The hotel was impeccably clean and the staff were so nice! "

"The room with private bath is great! Great hospitality, too! We had dinner and breakfast, they’re delicious! Really enjoyed our stay! "