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"Highlight of our trip and wish we stayed longer. If you are looking for a beautiful and quiet place in Hakone, stay here."

"Great historical hotel. Must see"

"The staffs were extremely helpful during the check in by carrying all luggage’s and guided us all the way to our rooms. The rooms are clean and spacious. The onsen in the room is well maintained and with great view. The breakfast was way beyond expectation. Although the hotel is a bit far from train station, by the hotel shuttle service made it very convenience. Great hotel and excellent service!"

"Very nice place to experience Japanese traditional culture. Nice staff are always willing to help in every way. Will stay again. Thanks"

"From beginning to end it was an awesome experience. It made me want to extend my stay. Staff was awesome, everyone was very helpful from the door men to the cooks. Dinner was delightful, breakfast was amazing. The hotel was very clean from the outside to our room. The rooms are beautiful, we had the river view room. All the amenities where great & clean. 10/10 i recommend. I will be returning"

"It is a stunning property with a great onsen attached "

"From the moment you arrive, the welcome is warm and you can feel you’ve stepped into somewhere truly special. The service is outstanding, and both the room and the garden area are luxurious, elegant, and peaceful. This hotel is simply magnificent — a true paradise on earth to unwind and forget everything for a weekend."

"Facilities and room were amazing. The restaurant accommodated a gluten allergy perfectly and deliciously."

"風情あって非常に良かった"

"The front desk staff were extremely accommodating and helpful."

"Really nice place with very friendly staff and a great breakfast buffet."

"Relaxing stay, enjoyed the private onsen."