Philadelphia The Franklin Institute Hotels

"I feel very comfortable, my room was clean and nice. The hotel was in good condition and the staff wonderful. The staff at the parking very helpful "

"Good location, close to everything, good complimentary breakfast, hot beverages and water serve to guest all the time, 3 elevators, spacious lobby and seating area. Decent size room and clean."

"Two staff members went above and beyond. They worked quickly and resolved issues not just for us, but others. Curtis at front desk and Kyle at bell desk had professional servant leadership with everyone they helped. "

"Great stay. Room was nice. Loved the water and coffee area. Staff was great. Location is great as well! Close to a lot of things. The only thing I was a little disappointed in was we had to leave a day early due to an emergency at home. I wasn’t sure if we’d be able to get any money refunded but I asked the front desk at check out and he said if I contacted Expedia and let them know, he was sure we could get something back. But when I contacted Expedia, they said they called the hotel but the hotel said no they couldn’t do anything. Just a little frustrating."

"Bit of a issue with the reservation but the staff was absolutely top notch and fixed everything. Thank you!"

"The property was well put together. I really enjoyed the environment and the people around."

"NA"

"Perfect location, fair price, and quiet."

"Three day stay was perfect for local site seeing and eating. Easy bus route from the Amtrak station and easy bus routes to South Street, Washington Park or just walk to. "