棕櫚樹叢 4 星級酒店 | 酒店優惠低至 HK$540

「There’s no doubt this is a stunning property. We stayed in a delux villa which was also beautifully furnished. Being Relais & Chateâux we expected service to be of very high standard which it certainly was not. There’s clearly a lack of leadership and proper training.」

「If you are looking for beautiful rooms, excellent staff, no need to rush to get your towel on a sun bed and peace and quiet then this is the hotel to stay in. From the moment we arrived until the moment we left the staff were so friendly and helpful. The sun beds are very comfortable. The pool has three different depths so good for a cooling dip. Relaxing around the pool is just that, total relaxation. We loved the breakfast on the table outside our room. Evening meals were delicious. We had...

「Tout était parfait du début à la fin. La chambre était spacieuse, d’une propreté irréprochable et décorée avec beaucoup de goût. Le coin terrasse est magnifique, un vrai petit havre de paix. On entend le doux bruit de la fontaine, hyper apaisant… un vrai moment de détente. Le personnel est exceptionnel : toujours souriant, bienveillant et attentif. On se sent immédiatement à l’aise, et surtout considérés comme bien plus que de simples clients. Je recommande vraiment cet endroit les yeux fermés...

「1st room was a very long walk to the restaurant and pool, swapped to 2nd room had a very bad smell, swapped to 3rd room closer all areas of the resort and was comfortable, room furnitures are very old from the 70’s, you have to pay to use safe in the room, front reception staff are very helpful, Wifi very poor, good verity of breakfast, lunch and dinner. All in all, not a bad resort for a low budget.」

「The main reception was spacious and clean however in the middle of June in 37 degree heat the air conditioning was never on. The dining hall which we paid all inclusive for also never had the air conditioning on, flies were a huge problem!. Not a huge variety in food, juice machine never worked and no fresh juice. The room was bright and spacious however the bathtub and toilet were old and stained and needed major updating. For a 4 star hotel no kettle or water bottles were provided....

「Expérience décevante À notre arrivée, aucun personnel n’était présent à l’accueil. Seule la personne chargée d’ouvrir le portail nous a reçus. Nous avons ensuite découvert que notre chambre était équipée d’un grand lit alors que nous avions demandé deux lits simples. J’avais pourtant appelé le jour même pour confirmer cette demande et on m’avait assuré que tout était pris en compte. Ce n’est qu’après avoir signalé notre mécontentement dans un avis que l’on nous a proposé un changement de...

「Superbe expérience! Lieu magnifique, un havre de paix Le personnel est aux petits soins ✨」

「The staff was amazing - all of them, want to mention Aamar though in particular. They go out of their way to accommodate guests' requests, polite and helpful. Room was clean and large but the hotel is a bit dated and located about 30 minutes drive from centre. 」