Great food and amazing service! Maria Theresa was the best. She helped us schedule all restaurant reservations ahead of time and helped us when we needed anything. Booking with expedia was also great because it gave us vip access where we could also go to the adult-only restaurants and pools at the TRS next door.I had an amazing time and I definitely recommend!
Maria
於 2025 年 7 月住了 4 晚
6/10 一般
Selena
家人同遊
2025 年 7 月 17 日
讚好:住宿狀況
Gulf carts took forever. Need to add a button to call a cart when ur waiting at a stop
Selena
於 2025 年 6 月住了 3 晚
10/10 優異
Rajavarman
2025 年 7 月 12 日
讚好:整潔度、職員與服務和住宿狀況
It
Rajavarman
於 2025 年 7 月住了 4 晚
10/10 優異
Dalin
伴侶同遊, 多人同遊
2025 年 7 月 11 日
讚好:整潔度、設施服務和住宿狀況
Resort was beautiful staff was amazing . Was a little difficult getting reservations at the restaurants
Dalin
於 2025 年 6 月住了 3 晚
10/10 優異
Ruth Patricia
家人同遊
2025 年 7 月 8 日
讚好:整潔度、設施服務和住宿狀況
This is awesome place , the staff is super nice and atent, I want to coma back soon .,
Ruth Patricia
於 2025 年 7 月住了 4 晚
10/10 優異
Fernando Ramon
家人同遊
2025 年 7 月 7 日
讚好:整潔度、設施服務和住宿狀況
En general me gustó mucho la experiencia, solo le faltó un poco de limpieza a mi habitación pero lo reporte y de inmediato se atendió, adicional las bebidas no eran buenas en todo momento, pero si recomiendo visitar.
María mi concierge 10 de 10 atenta en todo momento ❤️
Fernando Ramon
於 2025 年 7 月住了 4 晚
10/10 優異
Kalpit
親子同遊
2025 年 7 月 1 日
讚好:整潔度、設施服務和住宿狀況
Hospitality is as good as it gets..! Excellent time with family
Kalpit
於 2025 年 6 月住了 4 晚
10/10 優異
Heidi
家人同遊
2025 年 6 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were great and the property was beautiful. We loved taking the boat taxi.
Heidi
於 2025 年 6 月住了 5 晚
10/10 優異
Anthony Edward
家人同遊, 伴侶同遊
2025 年 6 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property is amazing.this was my second time staying with Grand Palladium and it was just as expected.
Anthony Edward
於 2025 年 6 月住了 5 晚
10/10 優異
Adolfo
家人同遊
2025 年 6 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Grate Vacation Excellent place
Adolfo
於 2025 年 6 月住了 4 晚
10/10 優異
Aleksandra
家人同遊
2025 年 6 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property, highly recommend. Lots of dining options, entertainment and beautiful grounds.
Aleksandra
於 2025 年 6 月住了 5 晚
10/10 優異
Paula
家人同遊
2025 年 6 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Outstanding service specially Maria Teresa one the concierge people and all of them also the manager Edith Palomares
Paula
於 2025 年 6 月住了 4 晚
10/10 優異
Leith Johny
2025 年 6 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
N/a
Leith Johny
於 2025 年 6 月住了 3 晚
6/10 一般
Monelle
伴侶同遊
2025 年 6 月 26 日
讚好:整潔度、設施服務和住宿狀況
Though the property is lovely for a five star hotel, I was expecting more. Have tried three of the restaurants. I don’t know how it’s possible that everyone of the restaurants the food was mediocre. This is Mexico. I’m not expecting mediocre. I’m expecting to be wild for the price that I paid at this hotel. The pool was fine. The room was big attention to detail is lacking. Example they left us two pouches of coffee while we were there for four days what were we supposed to do after the first two days they never brought us more coffee, minor incident like this just made it less enjoyable for what we paid which was a lot.
Monelle
於 2025 年 6 月住了 4 晚
10/10 優異
Vijiti
家人同遊
2025 年 6 月 25 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had an amazing stay at the Grand Palladium Costa Mujeres! From the start, the concierge service from Maria Teresa made our trip seamless—she reached out before our arrival, helped plan our stay, and booked all our restaurant reservations in advance, saving us so much time and stress. The property itself is stunning—the Village Mall was vibrant and full of energy in the evenings, the Fizz Pool area was the perfect spot to relax with a drink, and the spa was absolutely serene. Highly recommend this resort for a relaxing and well-organized getaway!
Vijiti
於 2025 年 6 月住了 7 晚
10/10 優異
Brandon
2025 年 6 月 24 日
Brandon
於 2025 年 3 月住了 3 晚
10/10 優異
Nightingale
家人同遊, 多人同遊
2025 年 6 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very pleasant resort
Nightingale
於 2025 年 6 月住了 4 晚
10/10 優異
addel fernandez
家人同遊
2025 年 6 月 20 日
讚好:整潔度、設施服務和住宿狀況
The stay at the hotel was pleasant and we enjoyed a professional interaction with the staff we are very grateful in particular with miss Maria Teresa she was very supportive with our necessities and questions, for people like her we always planning to comeback that's for everything palladium hotels