海洋珊瑚綠松石 - 全包式

5.0 星級住宿

Ocean Coral & Turquesa All Inclusive

豪華海灘住宿,設有3 個室外泳池

選擇日期查看價格

評價

8.4 分,滿分 10 分,
很好

人氣設施服務

  • 泳池
  • 浴缸
  • 全包
  • SPA
  • 包車位
  • 免費 Wi-Fi
現價 HK$2,563
合共 HK$3,132
連稅及其他費用
2 月 8 日 - 2 月 9 日

查看 VIP Access 禮遇

會員尊享更多禮遇

  • 銀會員或更高等級會員預訂指定 VIP Access 住宿可享至少 85 折優惠
  • 體驗頂級品質和卓越服務
  • 尊享指定住宿的入住禮遇,並於供應情況許可下免費升級客房、提前入住及延遲退房

客房選擇

可用嘅客房篩選條件
正在顯示 21 種房型 (共 21 種)

Privilege Master Suite

7.6 分,滿分 10 分
不錯
(5 則評價)

特色

陽台 (附傢俬)
空調
迷你吧贈品
LCD 電視
多款枕頭選擇
吊扇
高級寢具
遮光布/窗簾
  • 部分海洋景
  • 958 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床或 1 張特大雙人床

Privilege Junior Suite Ocean View

特色

陽台 (附傢俬)
私人熱水浴缸
空調
迷你吧贈品
LCD 電視
多款枕頭選擇
吊扇
高級寢具
  • 部分海洋景
  • 388 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床或 1 張特大雙人床

Daisy Junior Suite Familiar

8.6 分,滿分 10 分
優異
(49 則評價)

特色

陽台 (附傢俬)
空調
免費搖籃/嬰兒床
迷你吧贈品
LCD 電視
吊扇
高級寢具
遮光布/窗簾
  • 園景
  • 387 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床或 1 張特大雙人床

Daisy Junior Suite Familiar Sea View

7.8 分,滿分 10 分
不錯
(8 則評價)

特色

陽台 (附傢俬)
空調
免費搖籃/嬰兒床
迷你吧贈品
LCD 電視
吊扇
高級寢具
遮光布/窗簾
  • 海景
  • 387 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床或 1 張特大雙人床

Privilege Junior Suite Garden View

9.4 分,滿分 10 分
完美
(14 則評價)

特色

陽台 (附傢俬)
空調
迷你吧贈品
LCD 電視
多款枕頭選擇
吊扇
高級寢具
遮光布/窗簾
  • 園景
  • 388 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床或 1 張特大雙人床

Junior Suite Ocean View

7.6 分,滿分 10 分
不錯
(52 則評價)

特色

陽台 (附傢俬)
空調
迷你吧贈品
LCD 電視
吊扇
高級寢具
遮光布/窗簾
私人浴室
  • 海洋景
  • 388 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床或 1 張特大雙人床

Junior Suite Garden View

8.6 分,滿分 10 分
優異
(228 則評價)

特色

陽台 (附傢俬)
空調
迷你吧贈品
高清電視
吊扇
高級寢具
遮光布/窗簾
私人浴室
  • 園景
  • 387 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床或 1 張特大雙人床

Privilege Royal Master

特色

陽台 (附傢俬)
空調
迷你吧贈品
LCD 電視
多款枕頭選擇
吊扇
高級寢具
遮光布/窗簾
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床或 1 張特大雙人床

Privilege Honeymoon Suite

特色

陽台 (附傢俬)
空調
迷你吧贈品
LCD 電視
多款枕頭選擇
吊扇
高級寢具
遮光布/窗簾
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

Junior Suite Superior Deluxe

8.0 分,滿分 10 分
很好
(1 則評價)

特色

陽台 (附傢俬)
空調
迷你吧贈品
LCD 電視
吊扇
高級寢具
遮光布/窗簾
私人浴室
  • 園景
  • 387 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床或 1 張特大雙人床

Junior Suite Superior Deluxe Sea View

10.0 分,滿分 10 分
完美
(1 則評價)

特色

陽台 (附傢俬)
空調
迷你吧贈品
LCD 電視
吊扇
高級寢具
遮光布/窗簾
私人浴室
  • 海洋景
  • 388 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床或 2 張標準雙人床

Family Suite -5 guests- Junior with Garden View

  • 園景
  • 376 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Family Suite -5 guests- Junior with Sea View

  • 海景
  • 376 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Suite Superior with Garden View

  • 園景
  • 581 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Suite Superior with Sea View

  • 海景
  • 581 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Suite Master with Sea View

  • 海景
  • 947 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Suite Master with Sea View

  • 海景
  • 947 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Suite Junior with Garden View

  • 園景
  • 581 平方呎
  • 可容納 2 人 (按實質預訂人數入住)

Suite Deluxe with Garden View

  • 園景
  • 484 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Suite Deluxe with Sea View

  • 海景
  • 484 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Suite Premium with Garden View

  • 園景
  • 484 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
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登入查看合資格的折扣及禮遇,更多歷險旅程,更多豐富獎賞!

關於鄰近區域

莫雷洛斯港的海洋珊瑚綠松石 - 全包式既在休閒娛樂區內,又在位處海灘位置。自問好動的你,一定要到訪月宮高爾夫俱樂部及坎昆 Riviera 高爾夫球度假村!如果想盡賞此區的自然風光,還可以探索莫雷洛斯海灘及女人島、蓬塔坎昆和蓬塔尼祖國家公園西海岸。與小朋友同行?不妨到索奇米爾科及莫雷洛斯港礁國家公園一遊!附近有潛水、滑翔傘及滑浪風帆活動等你暢玩,水上歷險節目多不勝數!瀏覽我們的莫雷洛斯港旅遊指南
地圖
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580

附近景點

  • Breathtaking
    莫雷洛斯港礁國家公園
    2 分鐘路程 - 0.2 公里
  • 莫雷洛斯海灘
    莫雷洛斯海灘
    16 分鐘路程 - 1.4 公里
  • Sand sculpture of Mayan calendar. Truly a work of art!
    奧霍德阿瓜海灘
    6 分鐘車程 - 4.3 公里
  • 莫雷洛斯港市廣場
    莫雷洛斯港市廣場
    7 分鐘車程 - 4.6 公里
  • 月宮高爾夫俱樂部
    27 分鐘車程 - 18.7 公里

交通資料

  • 坎昆國際機場 (CUN):23 分鐘車程

餐廳

  • Blue Moon
    8 分鐘路程
  • Swim Up Bar
    1 分鐘路程
  • Bluewater Grill
    7 分鐘路程
  • Bistro El Beso
    6 分鐘路程
  • Route 66
    1 分鐘路程

住宿資料

海洋珊瑚綠松石 - 全包式

位於莫雷洛斯海灘附近的豪華全包住宿
海洋珊瑚綠松石 - 全包式提供池中酒吧、池畔酒吧、露台,還有其他豐富的設施服務。此住宿提供海灘位置、海灘按摩和躺椅,如果你喜歡海,這裡絕對不會讓你失望。想要慰勞自己、放鬆一下嗎?可以到附設的 Spa Despacio Spa做個身體磨砂、面部療程或水療。住宿有 8 間餐廳,供應早餐、早午餐、晚餐和輕食,並有本地及多國菜。你可以使用全日開放健身室,並驗籃球、浮潛和排球等活動。住宿提供房內免費 Wi-Fi (網速 50 Mbps 或以上),讓旅客隨時掌握世界大小事,此外亦有店內購物和咖啡室等設施服務。
此住宿的設施服務還有:
  • 設有3 個室外泳池和兒童泳池,還有躺椅、泳池傘和池中酒吧
  • 免費自助泊車
  • 2 個室外網球場、購物中心接駁車、特快退房
  • 特快入住登記、托兒服務 (收費)、按摩/療程室
  • 許多旅客在評語中對住宿的泳池、熱心員工和地點等特色讚不絕口。
客房特色
全部 593 間客房都有高級寢具、陽台連傢俬等舒適享受,以及空調和迷你吧贈品等設施服務。 許多旅客在評語中給了住宿整潔的客房環境正面評價。
其他客房設施服務包括:
  • 浴室有淋浴設備和花灑/浴缸組合
  • 50 吋LCD 電視,提供衛星頻道
  • 提供環保清潔產品、吊扇和每日清潔服務

全包住宿詳情

此住宿是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

小費及稅項

已包括小費,歡迎另付小費。

食品及飲品

包自助餐及單點菜餚、小食及飲品
於指定時間提供客房送餐服務
房內迷你吧 (包所有飲品)

活動及設施/設備

包括所有店內活動和設施及設備的使用。

陸上活動

健身設施
網球
排球

課程/比賽

健身操班
舞蹈班
水中健身班

娛樂

店內娛樂及活動
店內現場表演
主題派對

類似住宿

住宿設施服務

網絡

  • 所有客房提供:免費 Wi-Fi
  • 房內 Wi-Fi 速度:50 Mbps 或以上
  • 部分公共區域提供:免費 Wi-Fi

泊車及交通

  • 購物中心接駁車 (收費)
  • 店內設有免費自助車位
  • 附設自助泊車,車位有限
  • 店內設有輪椅可達車位

餐飲

  • 1 間池中酒吧
  • 1 間池畔酒吧
  • 1 間咖啡店/咖啡室
  • 3 間酒吧/酒廊
  • 8 間餐廳
  • 小食店/熟食店

店內餐廳

  • Blue Moon (Adults Only)
  • Casa del Mar
  • Hacienda Los Girasoles
  • Route 66
  • Sensai

休閒活動

  • 1 個浴缸
  • 2 個室外網球場
  • 24 小時健身室
  • 3 個室外泳池
  • 全方位 SPA
  • 划橡皮艇
  • 免費兒童俱樂部
  • 沙灘排球
  • 兒童池
  • 桑拿
  • 浮潛
  • 圖書館
  • 蒸氣室
  • 購物
  • 籃球

親子設施

  • 3 個室外泳池
  • 小食店/熟食店
  • 托兒服務 (收費)
  • 免費兒童俱樂部
  • 兒童池

便利服務

  • 24 小時接待處
  • 水機
  • 自動售賣機
  • 自動櫃員機
  • 行李寄存
  • 禮品店/書報攤

旅客服務

  • 多語服務人員
  • 客房清潔服務 (每日提供)
  • 旅行團和門票諮詢服務
  • 禮賓服務

商務服務

  • 商務中心
  • 會議中心
  • 會議室

戶外設施

  • 位處海灘
  • 沙灘巾
  • 沙灘太陽傘
  • 沙灘椅
  • 泳池太陽傘
  • 泳池躺椅
  • 花園
  • 露台

全方位 SPA

  • 6 個療程室
  • 水療
  • 身體磨砂
  • 芳香療法
  • 美甲/護足
  • 美容療程
  • 桑拿
  • 海水療法
  • 蒸氣室
  • 雙人療程室
  • 體膜護理

無障礙設施

  • 如需特定無障礙設施,請參閱預訂確認內的資料與住宿聯絡。
  • 升降機
  • 輪椅可達公廁
  • 輪椅可達泳池
  • 輪椅可達酒廊
  • 輪椅可達停車場
  • 輪椅可達登記櫃台
  • 輪椅可達餐廳
  • 輪椅可達禮賓櫃台
  • 輪椅通道 (可能有限制)

其他設施

  • 21 棟建築
  • 4 層樓層
  • 本地導賞團及活動
  • 本地藝術展覽
  • 全面回收政策
  • 全面廚餘政策
  • 至少 80% 有機食品
  • 至少 80% LED 燈
  • 使用環保清潔用品
  • 建於 2008 年
  • 宴會廳
  • 純素餐飲選擇
  • 素食餐飲選擇
  • 蚊帳
  • 禁煙住宿

客房設施服務

睡房

  • 高級床上用品
  • 遮光布簾

浴室

  • 毛巾
  • 私人浴室
  • 花灑
  • 風筒
  • 淋浴間/浴缸組合

娛樂

  • 附衛星頻道的 50 吋 LCD 電視

餐飲

  • 有限客房送餐服務
  • 免費迷你吧
  • 免費樽裝水

其他設施

  • 吊扇
  • 夾萬
  • 使用環保清潔產品
  • 空調 (恆溫)
  • 客房節能開關
  • 書桌
  • 從外部走廊進入
  • 電話
  • 慳水馬桶
  • 慳水淋浴設備

政策

入住

入住時段開始時間:15:00;入住時段結束時間:05:30
特快登記入住
最低登記入住年齡 - 18 歲

退房

於 12:00 前退房
延遲退房服務按供應情況提供
延遲退房需額外付費
特快退房

特別入住指示

住宿前台職員將親自迎接旅客到埗
由住宿提供的資訊可能會使用自動翻譯工具翻譯。

如何進入住宿

接待處有人當值

寵物

不可攜帶寵物或輔助動物

小童與加床

歡迎兒童入住
2 歲或以下兒童可使用現有寢具免費入住父母或監護人的客房
恕不提供摺床/加床

此住宿接受以下付款方式

重要資訊

可選額外設施服務費用

  • 延遲退房需額外付費 (視乎供應情況而定)

住宿可能尚有其他額外收費。上述收費及按金不包括稅項,金額亦可能會有所變動。

注意事項

如有額外房客入住,住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件,以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,住宿亦可能會加收費用。
入住時使用的信用卡 (支付雜費用途) 之持卡人姓名,必須是主要預訂旅客。
於相同住宿地點/住宿日期超過 8 間客房的團體預訂可能有特別的取消政策或收費。
住宿接受信用卡及現金等付款方式。
此住宿採用中水回收系統及環保清潔產品。
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮,建議你在抵達前聯絡住宿,確認對方是否能為你安排合適的客房。

其他須知

按摩服務及SPA 療程必須提早預訂;若要預訂,請於抵達前按預訂確認上的聯絡資料聯絡此住宿
12 月 24 日的總房價已包括必須參加的平安夜晚宴費用
12 月 31 日的總房價已包括必須參加的除夕晚宴費用
只有已辦理入住手續的住客方可進入客房
此住宿謝絕寵物或輔助動物
18 歲以下住客禁止使用健身設施或熱水浴缸,11 歲以下住客必須有成人陪同方可使用泳池

住宿又稱為

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral Turquesa All Inclusive
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

常見問題

海洋珊瑚綠松石 - 全包式是否設有泳池?

是,此住宿設有3 個室外泳池及兒童泳池。泳池開放至 20:00。

入住海洋珊瑚綠松石 - 全包式需要多少錢?

截至 2026 年 1 月 30 日,2 位成人於 2026 年 2 月 8 日入住海洋珊瑚綠松石 - 全包式 1 晚的價格低至 HK$2,562.8,未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價,可能隨時變動。請選擇日期以查看最準確的價格。

海洋珊瑚綠松石 - 全包式是否寵物友善住宿?

否,此住宿恕不接待寵物。

海洋珊瑚綠松石 - 全包式的泊車位收費多少?

此住宿提供免費自助泊車服務。

海洋珊瑚綠松石 - 全包式的登記入住時間是?

登記入住開始時間:15:00;登記入住結束時間:05:30。

海洋珊瑚綠松石 - 全包式的退房時間是?

退房時間為 12:00。此住宿有提供延遲退房服務,並酌量收費 (視乎客房供應情況而定)。

海洋珊瑚綠松石 - 全包式是否提供全包式禮遇?

是,此為全包式住宿。活動包括網球、排球、健身操班等。

海洋珊瑚綠松石 - 全包式位於哪裡?

這間海濱住宿位於莫雷洛斯港,在娛樂消閒區,距離莫雷洛斯港礁國家公園和莫雷洛斯海灘不到 2 公里。距離奧霍德阿瓜海灘 4.7 公里。

評價

海洋珊瑚綠松石 - 全包式的評價

8.4

很好

8.8

整潔度

7.0

地點

8.8

職員與服務

8.4

住宿狀況
10 分評分,優異;2737 則評價中有 1384 則
8 分評分,不錯;2737 則評價中有 730 則
6 分評分,一般;2737 則評價中有 352 則
4 分評分,欠佳;2737 則評價中有 154 則
2 分評分,很差;2737 則評價中有 117 則

評價

6/10 一般

Melayna

親子同遊
讚好:整潔度和住宿狀況
yes
於 2026 年 1 月住了 8 晚

8/10 不錯

Brian (Kansas City)

家人同遊
讚好:整潔度、設施服務和住宿狀況
We enjoyed our stay! Our beach vacation was perfect because of the excellent staff at Ocean Coral & Torquesa. They truly go above and beyond to make sure your experience is the best. We will definitely consider returning in the future!
於 2026 年 1 月住了 7 晚

6/10 一般

Albert (Gilmer)

家人同遊
讚好:整潔度、設施服務和住宿狀況
Restaurant reservation system stinks. Availability of loungers at pools is inadequate. Staff is excellent. Resort did a poor job of clearing seaweed from the beach. Food in buffet and restaurants was very good. Our room was very nice with excellent housekeeping.
於 2026 年 1 月住了 7 晚

6/10 一般

Leah Michelle

親子同遊
讚好:整潔度
不滿:設施服務
Staff were friendly and the resort felt safe, but several advertised amenities were far more restricted than expected, which significantly impacted our stay as a family. Most restaurants require same-day reservations made at 10am, with many first available seatings after 9pm. Several dining options are adults-only or limited to certain guest tiers, and the buffet did not open until after 6:30pm. Pool seating and towels were often difficult to obtain, and the beach was not very clean. Rooms were clean but dated. Positives included helpful staff throughout the resort, a fun kids pool, excellent kids club staff, coffee shop, ice cream parlour, gym, bowling, and strong photographers (photos are expensive). Location is convenient at ~30 minutes from the airport. Overall, while the staff were kind and there are nice features, the dining and amenity access limitations are important to understand in advance—especially for families with young children.
於 2026 年 1 月住了 7 晚

10/10 優異

Nathalie

家人同遊
讚好:整潔度、設施服務和住宿狀況
Our family of four had an excellent stay at Hotel Ocean Coral & Turquesa in January 2026. The rooms were spacious and clean. The beds were comfortable. We really enjoyed the privilege upgrade. Sebastian offered outstanding service. The terrasse of the lounge was great for breakfast and lunch. The waiters of the lounge were professional, attentive and friendly. Many pools to choose from. Great personnel at the bars.
於 2026 年 1 月住了 7 晚

10/10 優異

Manouchehr (Toronto)

讚好:整潔度、設施服務和住宿狀況
Resort, and all the staff wre perfect and took very good care of us even after our flight cancelation that resulted in us staying 8 ours after check out
於 2026 年 1 月住了 4 晚

10/10 優異

David

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Our room was very clean and well stocked with towels, pillows and stocked beverages in the refrigerator. The staff was very helpful and friendly! The many specialty restaurants and buffet restaurant were all amazing. The nightly entertainment was great! We would definitely consider booking at Ocean Coral & Turquesa again. Maybe next year! 😎
於 2026 年 1 月住了 11 晚

10/10 優異

Randi

多人同遊
讚好:整潔度、設施服務和住宿狀況
The resort is spotless. We especially liked how large the lobby bar area was. Service was good and food was ok. Buffet was repetitive and you have to make reservations exactly at 10am to have the chance to make a booking.
於 2026 年 1 月住了 3 晚

4/10 欠佳

Carrie

家人同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
As a person with a gluten intolerance it was very challenging to eat in the buffet. Our room air conditioner didn’t work well and our clothes felt wet. The shower did not drain well and the water was never hot. Very disappointed.
於 2026 年 1 月住了 4 晚

10/10 優異

Miranda

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
This resort is awesome! It was our first time here and overall we had a great experience. The food was good with lots of restaurant options, and every staff member we encountered was kind and helpful. My one complaint, and I heard quite a few others mention this as well.. was that the pool was very cold. On days when it’s extremely hot (30°C+), I could see how the temperature would probably be fine, but during the week we stayed it was only around 25–27°C and the water felt freezing. We overheard numerous people talking about it throughout our stay, so I don’t think we were the only ones who felt this way. It would be great if the pool temperature could be adjusted based on the weather. But honestly that wasn’t even a huge deal for us, we still really enjoyed our time and will likely be back!
於 2026 年 1 月住了 7 晚

8/10 不錯

Lori

伴侶同遊
讚好:整潔度和職員與服務
We enjoyed our stay despite the sun hiding behind the clouds a lot during the week we booked! Our room was always made up nicely by the staff and mini bar stocked. We really enjoyed all the selection of food at the Casa del Mar buffet and chose to eat the majority of our meals there. Mike’s coffee shop was a real treat and staff were pleasant. We loved having cookies in addition to other pastries ! The property was clean and we could see staff tending to the maintenance of the resort. We loved seeing the crocodiles behind the fenced in swamp area too ! Ocean front was quite littered which was disappointing to see and we heard from people swimming that there were sharp rocks and one swimmer brought in a broken bottle to shore. We did not swim in ocean due to these conditions. We missed having an infinity pool with a nice view as there have been at other resorts on the strip. The biggest let down was the fact that guests are placing towels on lounger chairs earlier than when towel service is even open and not occupying their chairs for hours afterwards, but holding them so others who wish to enjoy a lounger cannot if you did not awake prior to 7 am to hold a chair! Could there be a system devised to try to improve this ? A minor complaint I had with the online booking was that I had written a special instruction to NOT have a main floor room , and we were given a main floor room. Overall , we had a nice stay.
於 2026 年 1 月住了 6 晚

10/10 優異

DAVID NEAL

讚好:整潔度、設施服務和住宿狀況
We had a wonderful time. Staff was very accommodating, room clean and great food. We would go back again
於 2026 年 1 月住了 7 晚

10/10 優異

Sumana

多人同遊
讚好:整潔度和住宿狀況
Amazing
於 2026 年 1 月住了 6 晚

6/10 一般

eric

伴侶同遊
讚好:整潔度
不滿:住宿狀況
The room was in decent condition, but on two separate occasions, we had issues with the shower drain not draining, causing water to leak into the hotel room. They managed to fix it both times, but it was an unfortunate problem. The food was average. The specialty restaurants were disappointing, but the à la carte options were generally good, with Mike’s coffee shop being the best. The coffee was excellent, and the snacks were very nice. The bartenders were all very gracious, with Eduardo being absolutely top-notch. The two biggest drawbacks were: everyone seemed to be trying to sell you something, to the point where I often avoided the lobby during the day to escape the persistent sales pitches. Even after waving them off, they would continue to press, which was a huge turn-off. I don’t go on vacation to be constantly sold things. Lastly, the service at the end of my stay was disappointing. My Uber was scheduled to arrive at 1:05, and check-out was at 12. I asked if we could have an extra hour to grab lunch before our travel and was told no, as there is no late checkout, despite explaining that my room was completely cleaned out. We were just hoping to catch some lunch before our five-hour flight back. This was probably the worst experience I had during my stay.
於 2026 年 1 月住了 6 晚

10/10 優異

Jeffrey S

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly, Leslie was extremely helpful, your reservations to restaurants was a little wonky but our butler Carlos was also very helpful, overall we had a great time.
於 2026 年 1 月住了 7 晚

10/10 優異

Julian V.

讚好:整潔度、職員與服務和住宿狀況
Enjoyable and relaxing place
於 2026 年 1 月住了 7 晚

8/10 不錯

Juile

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beach was quite “weedy” properly was very nice
於 2026 年 1 月住了 4 晚

8/10 不錯

Judy

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Clean room and friendly staff.
Foam pool party
Four lanes with its own bar
French restaurant ratatouille.
Drool…
於 2026 年 1 月住了 5 晚

10/10 優異

Vahak

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean Room, attentive staff great pool area.
於 2025 年 11 月住了 7 晚

6/10 一般

JOSEPH (New Braunfels)

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
We have stayed for 7 nights, property is beautiful but customer service is not good :( as well as if you are Expedia VIP you don't get much treated like one. The most disappointing was the dining reservations , the app doesn't work and its impossible to book a dinner at a restaurant. Tried to talk to front desk they said the app only way to go and then talk to people on resort and some even got the whole week booked up front :( we also went and look at those restaurants and almost every one that required reservations was half empty but they wont give us a chance to sit down for a dinner :( we had to eat at buffet only and its not always good tasting food there !
於 2026 年 1 月住了 7 晚

10/10 優異

Blaine

於 2025 年 12 月住了 7 晚

6/10 一般

Ramona

Rooms were fabulous, the most spacious, quiet and comfortable we’ve had at any all inclusive resort in Mexico. They were wonderfully cleaned and well stocked with ice cold drinks and plenty of bottled water. There is no conditioner provided (just conditioning shampoo which did not detangle at all), which was hard for long hair. Unfortunately, the rest of the resort was disappointing, when compared with approximately 15 other Mexican resorts we’ve stayed at over the past 30 years. Many common areas, including the reception desk, appear run down and outdated, with missing light bulbs, broken tiles, etc. The resort is too small to have many large open areas and an abundance of paths to wander, but too large to feel boutique and personal. Staff in all areas were not rude but not overly friendly. Food was mediocre and restaurant lines were often long, even for the buffet. Specialty restaurants are extremely difficult to reserve. We only tried the Italian and it wasn’t great or worth recommending. All drinks were terrible. We tried every option on the menu multiple times and didn’t find a single one at any bar on any day that we enjoyed. Pools were clean but the water was very cold. Bowling alley was fun. Gym was also good. We didn’t use the spa. Area is safe for running off the resort, which we did every day. Beach is quite narrow and water was very churned up so we didn’t use it except to stargaze at night.
於 2025 年 12 月住了 5 晚

6/10 一般

Maritza

伴侶同遊
讚好:職員與服務
不滿:住宿狀況
Albercas muy frías
於 2026 年 1 月住了 5 晚

8/10 不錯

Sachya

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Very clean
於 2025 年 12 月住了 9 晚

10/10 優異

Victoria

家人同遊
讚好:整潔度、設施服務和住宿狀況
Rooms very clean, staff very attentive. Hotel right on the beach with less than 5 minute walk from any room to the ocean. Hotel is great for families. We bowled, played tennis, pickle ball, volleyball, ping pong, pool. Delicious food.
於 2025 年 12 月住了 7 晚